Service implementation

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential.

Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients.

You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Non-Profit Onboarding & Implementation Supervisor

You will be part of a team of high-performing consultants responsible for onboarding new clients within RSM’s Finance and Accounting Outsourcing (FAO) practice.

The ideal candidate will have knowledge and experience in both non-profit accounting and cloud-based technology solutions along with an understanding of how to leverage technology for process improvement.

This position will support our FAO nationally, and candidates can select to be based out of various RSM offices or remote.

Responsibilities :

• Lead the implementation and onboarding of new clients within the RSM Finance and Accounting Outsourcing (FAO) practice.
• Participate in client design sessions to analyze requirements and redesign business processes in connection with FAO best practices in areas such as chart of account redesign, procure to pay, order to cash, record to report.
• Perform solution design in connection with the implementation of the FAO technology stack, including Intacct, BILL, Tallie and BlackLine.
• Lead client facing training sessions of FAO technology solutions.
• Collaborate with cross-functional teams throughout the implementation project to achieve business goals, including Project Management team, FAO technology support team, FAO client accounting team and other lines of business within RSM.
• Define and document repeatable methodologies with appropriate tools and templates that can be leveraged for future projects.
• Continuously identify opportunities to enhance the customer onboarding experience and collaborate with team members to successfully implement improvements.
• Actively assist with other project-based initiatives on an ad-hoc basis, including quality control review and technology / process optimization of current client base.

Required Qualifications :

• Bachelor's Degree in Accounting, Finance, MIS or IT
• Nonprofit industry experience and expertise
• Have 5 years of Sage Intacct experience in either an SIAP or VAR practice
• Experience leading implementations of Sage Intacct
• Expertise in process analysis and redesign of business processes
• Excellent communication and presentation skills
• Strong time management and organizational skills with sensitivity to timeframes, budgets and outcomes across multiple clients and projects
• Ability to prioritize and stay organized / focused in a dynamic, multi-tasking environment with competing demands
• Strong technology skills and ability to quickly learn and use new technology software applications
• Dedication to lifelong learning, including staying abreast of best practices in financial management enabled by technology
• Strong Microsoft Office skills

Preferred Qualifications :

• Sage Intacct Implementation Certified Consultant
• Experience with BILL, Tallie, BlackLine
• Experience in a public accounting firm, consulting firm or other professional services environment
• Experience in an outsourced accounting role
• Certified Public Accountant

At RSM, we offer a competitive benefits and compensation package for all our people. We support and inspire you to prioritize your wellbeing by delivering personalized, holistic programming for your physical, emotional, financial and community wellbeing.

RSM has a generous time off policy with at least 14 paid holidays, wellbeing days and associate and above access to self-managed time off.

We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.

Learn more about our total rewards at .

RSM is proud to be an Affirmative Action and Equal Employment Opportunity employer. We are proud to provide our employees with tools to assist them in being successful in achieving both personal and professional goals.

• We welcome and support all our employees to thrive in an environment free of discrimination and harassment. As an Affirmative Action and Equal Opportunity Employer all applicants will receive consideration for employment as RSM does not tolerate discrimination and / or harassment based on race;
• color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing);
• gender (including gender identity and / or gender expression); sexual orientation; HIV Status; national origin; ancestry;
• familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave);

domestic violence victim status; past, current or prospective service in the US uniformed service; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and / or employment / partnership.

RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at .

If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

Compensation Range : $82,400 - $156,200

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Last updated : 2024-05-23