Web Services Coordinator

The Rutgers University Foundation (RUF) seeks a skilled Events Specialist to join our Engagement Communications team, focusing on the technical design and implementation of event management systems. This role is ideal for someone with a strong understanding of event technologies and proficiency in HTML, CSS, and platform-specific tools to build custom event portals, registration systems, and seamless user experiences. The candidate will play a crucial role in ensuring our events are executed flawlessly and will gain exposure to Salesforce Commerce Cloud while managing events both online and in person.

Essential Functions

• Collaborate with partners to understand their event goals and technical requirements.
• Design and build custom event portals using HTML and CSS that cater to specific event requirements, including registration, ticketing, and attendee engagement.
• Develop user-friendly interfaces that ensure a seamless experience for event attendees, organizers, and stakeholders.
• Integrate event portals with CRM systems, payment gateways, and other third-party tools as necessary.
• Configure and manage event management systems (e.g., registration tools, event apps) to ensure all technical aspects align with event goals and specifications.
• Set up and manage event data, including attendee information, session details, and feedback mechanisms.
• Provide technical support during the planning, execution, and post-event phases to ensure smooth operation.
• Troubleshoot and resolve any technical issues related to the event portal, registration systems, or virtual event platforms.
• Monitor live events, ensuring all digital tools and platforms function as expected.
• Generate detailed reports on event metrics, including registration numbers, attendee engagement, and feedback.
• Analyze event data to provide insights and recommendations for future events.
• Maintain data integrity across all event platforms and ensure compliance with relevant data protection regulations.
• Work closely with event planners, marketing teams, and partners to understand event requirements and translate them into technical solutions.
• Provide training and support to event staff on using event management systems and tools.

• Other duties as assigned

Skills and Abilities

Consistency

• Deliver work accurately and on-time
• Demonstrate the ability to own an increasingly complex projects/programs with evolving priorities
• Take initiative to develop strategy
• Identify, engage, and acquire new prospects and move constituents along the continuum

Contributions

• Demonstrate creativity and innovation
• Contribute to and advance the operational goals of the department/project/program

Competencies

• Demonstrate mastery of individually defined roles and responsibilities within the department/project/program
• Demonstrate ability to influence/advance ideas across levels/departments and to be seen as someone who establishes new operational efficiencies

Leadership

• Managing others, initiatives, and projects

Education/ Qualifications

• Bachelor's degree or one to three years of experience in event management, alumni engagement, advancement, non-profit or higher education.
• Proficiency in HTML and CSS for creating and customizing event portals and websites.
• Experience with event management platforms (e.g., Blackthorn, Cvent) is preferred but not required.
• Strong problem-solving skills with the ability to troubleshoot and resolve technical issues quickly.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple projects simultaneously and work effectively under tight deadlines.
• Familiarity with data analysis tools and practices.

Mental Demands

Clarity of focus while juggling complex projects or deadlines.

Workplace Arrangements

This is classified as an office-centric position. Colleagues working under an office-centric arrangement have a primary workstation in a university or foundation location and are in office between one and five days a week.

Working Conditions

This position requires little physical effort. Will work evenings, weekends, or odd hours to meet resource-raising commitments. Typical working conditions with an absence of disagreeable elements. This position requires some early mornings and late evenings to accommodate meetings, travel, events, and external constituent’s schedules.

Benefits

• Office-centric hybrid work schedule
• Comprehensive medical
• Comprehensive no cost dental, and no cost vision insurance for employee and dependents
• 403(b) plan with matching employer contribution
• Accrual of three weeks of annual vacation time, in addition to accrual of five wellness days each year
• 9 holidays, as well as four floating holidays
• Parental leave
• Significant tuition reductions
• Professional development is highly valued at the Rutgers University Foundation, where employees are encouraged to look across the organization to develop new skills and abilities for professional career progression
• $40 monthly cell phone reimbursement

Equal Employment Opportunity

It is Foundation policy to provide equal employment opportunity to all its employees and applicants The Foundation prohibits discrimination against any employee or applicant for employment because of race, color, religion, creed, age, sex, national origin, ancestry, marital status, familial status, disability, sexual orientation, gender identity, gender expression, veteran status, genetic information, and any other characteristics protected by applicable state, federal and/or local laws. Equal employment opportunity applies to hiring, placement, transfer, promotion, demotion, recruitment, advertising or solicitation for employment, treatment during employment, rates of pay or other forms of compensation, selection for training, layoff or termination.

Salary : $40