Route Manager

Route Managers are responsible for the management of a group of drivers to ensure safe services to customers. Managers hire, train, coach, evaluate, counsel, and manage the performance of drivers with an emphasis on safety, customer service, and productivity. The hours and physical demand may vary by route or area.

RESPONSIBILITIES OF POSITION:

• Perform all duties in a safe manner in compliance with all local, state, and federal regulations and company policies
• Oversee personnel needs of the line of business to ensure an adequately trained workforce to meet collection requirements is maintained
• Manage the daily activities and performance of route drivers
• Train and direct employees to improve their overall performance
• Dispatch daily assignments as needed
• Monitor and enforce quality and safety standards and ensures all compliance goals are met or exceeded
• Ensure completion of daily routes and ensures that all productivity goals are met or exceeded
• Maintains and checks daily route sheets and routes new customers
• Run routes as necessary, (absences, vacations, vehicle breakdowns)
• Perform and conduct performance evaluations, monitor and tracks employee attendance, complete disciplinary actions/meetings and all other required documentation relating to performance management
• Maintain proper records and files including all compliance and personnel records
• Perform and monitor driver observations and vehicle inspections to ensure safety and procedures are being followed
• Monitor and enforce quality and safety standards and ensures all compliance goals are met or exceeded
• Plan, distribute, monitor, and follow up on daily route assignments to ensure customers are serviced per company standards and agreements
• Approve and monitor driver time and attendance, minimizing overtime and ensuring drivers do not exceed limits established by regulatory agencies (i.e., 60-hour rule)
• Monitor productivity, service, and safety targets for each route and driver
• Ensure that drivers comply with regulatory agencies (i.e., DOT physicals, drug tests, etc.)
• Conduct investigations for accidents, injuries, and property damage claims
• Participate in regular P & L reviews to ensure that budgets are met
• Manage budget for the line of business
• Maintain a positive work atmosphere by performing and communicating in a manner that promotes good relationships with employees, co-workers, and management
• Perform other duties as assigned; may fill in during the absence of other supervisors/office employees or drivers

REQUIREMENTS:

• Excellent verbal and written communication skills.
• Must have previous management experience.
• Must have waste industry experience.
• Computer skills; working knowledge of Windows applications, Microsoft applications, AS400, and Lotus Notes applications a plus.
• Proven customer service skills.
• Knowledge of area with the ability to read maps.
• Must be able to work independently, make decisions, and resolve problems.
• Must have knowledge of DOT/OSHA regulations.
• Additional skills may be required to perform additional task(s) specific to work location, department, or line of business.

QUALIFICATIONS:

• High school diploma or equivalent.
• Must have at least a valid Class B CDL.
• Must have a valid DOT Medical Card or be able to obtain prior to hire.
• Must not have any DUIs or OVI's within the last 5 years or 2 in the last 10 years.
• 2 years of truck driving experience is a plus.
• Must not have any license suspensions within the last 2 years.
• No more than 3 moving violations within the last 2 years.
• Must be able to read and speak the English language.
• Must be at least 19 years of age.
• Must be able to work flexible schedules including weekends and holidays, and be available to always address operational issues by phone
• Must be able to produce satisfactory pre-employment drug test and background check results

PHYSICAL ENVIRONMENT:

• Exposure to extreme weather conditions.
• Exposure to residential and commercial waste.
• Possible exposure to high traffic conditions while outside of the vehicle.

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.