Scale Operator

Scale Operators are responsible for operating the scales and associated computers to record weights of incoming and outgoing vehicles. This position is responsible to record load information into a computerized system and may also collect fees from the customer.

RESPONSIBILITIES OF POSITION:

• Operate scale equipment to weigh all incoming and outgoing vehicles and determine appropriate charges.
• Record customer and load information into a computerized system to ensure proper charges to customer.
• Accurately calculate charges for customers based on load weight/size, content, area, etc.
• Receive payment from customers, provide receipts, and documents the transaction and materials received into computer system.
• Respond to customer inquiries and provide information relating to proper procedures for facility.
• Balance daily receipts to ensure accurate recordkeeping and appropriate billing.
• Accept or reject load based on content to maintain acceptable material standards.
• Perform routine clerical duties.
• Run and prepare reports as necessary.
• Maintain all paperwork pertaining to the scales/facility.
• Professional interaction with internal and external customers.
• Maintains a positive work atmosphere by performing and communicating in a manner that promotes good relationships with all employees, co-workers, and management.
• Performs all tasks in a safe manner and maintain records in compliance with all local, state, and federal regulations and company policies.
• Other duties as assigned.

REQUIRED SKILLS/ABILITIES:

• Excellent verbal and written communication skills to be able to communicate effectively and professionally with internal and external customers.
• Ability to communicate via radio/intercom system in a professional manner.
• Basic math skills with the ability to accurately determine charges, receive payment, make change, and balance cash receipts daily.
• Ability to handle a heavy volume of work in a professional and efficient manner.
• Must be organized and detail oriented with the ability to multi-task.
• Computer proficiency in Windows and Microsoft applications
• Must possess excellent customer service and data entry skills.
• General knowledge of office functions.
• Must work efficiently and effectively, both independently and as a team.
• Ability to identify issues, make decisions, and resolve problems.
• Must be able to react well under pressure and treat others with respect.
• Ability to work overtime, weekends, and/or holidays.
• Must be able to read and speak the English language well enough to communicate, understand, and respond to questions, directions, traffic signs, signals, and training.

Additional Requirements:

• Legally eligible to work in the United States.
• High school diploma or equivalent.
• Minimum one-year experience in office environment
• Must have previous experience working on computerized systems.
• Waste industry experience a plus.
• Must be able to produce satisfactory pre-employment drug test and background check results.

PHYSICAL WORK ENVIRONMENT:

• Office environment.
• Prolonged sitting and repetitive motions performed answering phone and working on computer.