Business Process Improvement Manager

Location:        Vernon Hills, IL     

Department:   Corporate Quality Assurance

Reports To:    Senior Director, Corporate Quality Assurance

Direct Reports/Manages others:  No

Hybrid Schedule:  Our hybrid work environment includes two (2) remote days/week. 

JOB PURPOSE:

The Manager, Business Process Improvement is a new role that is being created to help Rust-Oleum become a more process focused organization.  This role will be responsible for helping the organization develop and improve our processes to help our business operate more effectively.  You will be working with our process owners, subject matter experts and functional leaders across the organization in driving sustainable process improvements, using our Four D’s of process – Define, Design, Document and Discipline. 

RESPONSIBILITIES:

• Provide thought leadership to the organizations process strategies and approaches.
• Identify and lead opportunities to improve business processes across the company.
• Work with the process and functional owners to ensure process designs are thorough and robust and performing at expected levels.
• Ensure effective implementation of processes by creating and executing on change management plans.
• Facilitate Process Improvement Workshops - Guide teams through the creation or significant redesign of processes. 
• Manage the process audit program including developing audit questionnaires, performing audits,  reporting on results, and follow-up on  corrective actions.
• Improve overall process skill-sets throughout the company by identifying gaps, creating training and development plans, and serving as a support resource to Business Process Owners and SME’s – help build out Process Governance skills throughout the organization
• Assist in the creation of process road maps and providing support to the process owners to execute against these road-maps.
• Develop a best-in-class process management capability company wide

QUALIFICATIONS:

• Proven leadership skills and experience in a high performing organizations.
• 5-15 years broad job experience in multiple functions to provide a well-rounded perspective on business functions.
• At least 3-5 years of experience in continuous improvement methodologies in a commercial and/or back-office setting (not just manufacturing) 
• Bachelor’s degree in a technical or analytical field, ie. Engineering, accounting, finance, etc.
• Skilled at mapping and documentation of processes
• Strong project management/ PMO skills to ensure effective management of initiatives and effective follow-up
• Experienced in process auditing.
• Proven ability to apply process improvement & design techniques across wide variety of functions and processes and deliver successful outcomes.
• Ability to coach and develop these skills in others.
• The ability to lead without direct authority and drive for results in a cross-functional organization.
• Excellent communication and interpersonal skills to thrive in a collaborative work environment.
• Desire to take on new roles and broader responsibilities over time.

From big benefits to small, we take care of our associates!  After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service.  Rust-Oleum offers 9 paid holidays and one floating holiday per year.  You are also eligible to earn three weeks of vacation on an annualized basis.

Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.