Bartender

Bartender

Job Category : Tipped employee Requisition Number : BARTE04411 Showing 1 location Job Details

Description

ESSENTIAL JOB FUNCTIONS :

• Reports to work as indicated on the work schedule and in the correct uniform. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Correctly sets-up bar and completes all opening / side work duties to include cleaning, stocking, checking and achieving par levels, making bulk recipes and preparing all items for the bar.
• Orders, requisitions and stocks all liquor, beverage and other bar supplies according to procedures established in the restaurant.
• Mixes and serves alcoholic and non-alcoholic beverages for bar and dining room guests while adhering to all RCSH specifications, recipes and procedures.
• Greets all bar Guests immediately, makes beverage suggestions and answers questions regarding food and beverage service.
• Takes, records and rings all food and beverage items ordered by bar guests. Prepares beverages for the service staff only upon receipt of a computer beverage ticket.
• Observes bar Guests to ensure satisfaction with food, beverages and service; immediately recognizes and responds to any Guests needs and / or requests.
• Maintains cleanliness and organization of the bar counter, back bar, bar work areas, shelving and storage areas up to RCSH standards.
• Adheres to and complies with all state / local liquor laws and RCSH policies regarding the service of alcoholic beverages.
• Communicates to the Manager-on-Duty any and all situations where a Guest may express concern or dissatisfaction with any aspect of the dining experience.
• Maintains and enforces seating areas as dictated by municipality and social distancing norms.
• Correctly presents the Guest check and processes payment for all food and beverages sold.
• Performs the cashiering function for the service staff and restaurant.
• Supports Take Out and Delivery orders as needed.
• Takes, records and rings all food and beverage items ordered by Take Out Guests.
• Receives Take Out orders from Food Runner kitchen staff, checks for accuracy, and addresses any inaccuracies.
• Correctly presents the Take Out Guest check and processes payment for all food and beverages sold.
• Addresses any Take Out Guest complaints.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.
• Supports other Front-of-House positions as needed, providing a seamless Guest experience to all Guests.
• Performs all duties and maintains knowledge of all standards and procedures, as stated in the *RCSH Employee Training Packet Bartender*.
• Additional duties as assigned.

COMPETENCIES / PERSONAL CHARACTERISTICS :

• Guest First Mindset*
• Demonstrates a Guest first mindset, placing a high priority on the Guest experience
• Interacts regularly with Guests, demonstrating a genuine interest in Guests, and ensuring a superior dining experience for all Guests

JOB REQUIREMENTS :

• Extensive knowledge of drink preparation and service
• Extensive wine knowledge
• Excellent customer service skills and a strong work ethic
• Ability to operate point-of-sale systems
• Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism
• Handle stress associated with responding to / solving problems
• Ability to complete orders quickly and accurately

PHYSICAL DEMANDS :

• While performing the duties of this job, the employee must be able to stand, walk, talk, and hear for extended periods of time, at least 8 hours, and traverse all parts of the restaurant quickly
• Must be able to lift, handle and carry (e.g. beverage items, supplies, glass racks, small wares and equipment) at a minimum of 50 pounds
• Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis
• Must be able to taste, be able to distinguish between and among flavors, spices, and scents as to their appeal and level of intensity for all food and beverage products
• Must be able to communicate effectively and listen attentively
• Must be able to continuously use fingers (e.g. to bilaterally operate point-of-sale equipment, prepare and serve food / beverage items)

WORK ENVIRONMENT :

• Work is performed in a restaurant
• Position involves work on afternoons, nights, weekends, and holidays, as required
• Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust and smoke
• Temperature extremes range from working near 1800-degree Fahrenheit to working in a walk-in freezer of -10 degree Fahrenheit

NOTE : The information here does not constitute a contract, express or implied. The content of this material is not all-inclusive but is for informational purposes only.

Ruths Chris Steak House is an Equal Opportunity Employer.

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Last updated : 2024-08-28