What are the responsibilities and job description for the Manager, Sales and Operations position at RXO?
Continue to Grow with RXO.
At RXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make RXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward.
As the Sales and Operations Manager, you will lead a sales team, identify opportunities to present our world-class services and generate new sales revenue. You’ll find yourself immersed in a rapidly growing environment fueled by achievement and a tenacious team spirit. We’ll give you the support you need to excel at work, and the resources to build a career you can be proud of. If you’re looking for a growth opportunity, join us at RXO.
What you’ll do on a typical day:
- Mentor and lead a team of inside sales people; provide industry expertise, guidance and support
- Interview and train new employees, conduct employee reviews and establish detailed performance goals
- Act as a liaison between Sales and Operations; work cross-functionally to review pricing, market penetration and service Key Performance Indicators (KPIs)
- Drive both revenue and margin growth across multiple verticals and modes; develop and maintain best business practices
- Develop sales pipelines and strategies
- Review sales activity KPIs, including revenue, margin, load count, call logs and CRM adherence
- Review customer metrics in real time
- Assist with submitting timely customer bid packages and RFPs
What you need to succeed at RXO:
At a minimum, you’ll need:
- 4 years of transportation-related experience
It’d be great if you also have:
- Bachelor’s degree
- 2 years of non-asset-based brokerage experience
- Experience in management and leadership; conflict resolution experience
- Ability to prioritize work and complete projects effectively within time limits
- Strong ability to think strategically and drive sales
- Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
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