Lead Analyst

The Lead Analyst directly assists the Manager, Analyst in daily client service activities, while functioning with limited direct supervision. The Lead Analyst serves as a mentor to Analysts and Senior Analysts, and reviews their work, providing guidance to enhance productivity and ensure they are operating at optimal utilization. The Lead Analyst is responsible for creating positive team member experiences, which lead to excellent client service and drive revenue and profit for the Firm. The ideal candidate with have analytical and problem-solving skills, coupled with strong people skills. The successful candidate will be effective in researching issues, reconciling databases, and completing detailed calculations. Successful Ryan team members embrace and live Ryan’s values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always and will embody and demonstrate accountability. Duties and responsibilities, as they align to Ryan’s Key Results People: Create a positive team member experience. Client: Responds to client inquiries and requests from tax authorities. Value: Understands and utilizes applicable software and OneSource Property Tax Systems. Manages and monitors the group’s daily workflows to meet all internal and state mandated deadlines. Prioritizes, delegates, and manages emergencies. Manages timely completion of tasks, using knowledge of tax deadlines. Formulates and implements new procedures to handle new, or changes in, filing or processing requirements. Attends and potentially conducts internal or external training. Reviews team time and expense reports for accuracy and completion. Mentors and trains staff on software platforms. Assists with development and deployment of system enhancements. Keeps abreast of changing state statutes and acts accordingly. Performs other duties as assigned. Education and Experience: High-school or General Educational Development (GED) diploma required. Bachelor’s Degree highly recommended. Must have a minimum of three years of external property tax experience, or a sustained proficiency in key performance indicators for the prior level. Desire to perform in a high-energy team environment. Demonstrated leadership, problem solving, and strong verbal and written communication skills. Ability to prioritize tasks, work on multiple assignments, and manage ambiguity. Ability to work both independently and as part of a team with professionals at all levels. Computer Skills: To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word, Access, Excel, PowerPoint, Outlook, and Internet navigation and research. Must also demonstrate a thorough understanding and working knowledge of applicable software and One Source Property Tax Systems. Certificates and Licenses: Valid driver’s license required. Supervisory Responsibilities: This position has no supervisory responsibilities. Equal Opportunity Employer: disability/veteran Ryan offers outstanding opportunities to work in a dynamic, rapidly expanding tax services firm serving the world’s most respected Global 5000 companies. Our innovative work environment, accelerated growth path for high performers, competitive benefits package, and outstanding earning potential provide the most rewarding career experience available in the industry. Ryan employees are given the freedom to do their best work in the way they work best. With a clear understanding of expectations and accountabilities, our employees are given ownership of their time and flexibility to meet the demands of their professional and personal lives. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records. Equal Employment Opportunity/Affirmative Action/Accommodation Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Please contact our People Group at 972.934.0022 or peoplegroup@ryan.com if you are interested in applying and need assistance to submit your application, or if you are interested in a position and believe you may require a reasonable commodation in order for you to perform its essential functions. Click here to view the entire EEO poster and supplement. *Notice to Canada Candidates – In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request. Ryan welcomes and encourages applications from people with disabilities*. Ryan recognizes and is committed to compliance with the new General Data Protection Regulation (GDPR) promulgated by the European Union (EU). Please access our Privacy Notice in relation to this at the following link. Please access our Personal Data Protection Policy at the following link.