Customer Logistics Manager

Current Employees: If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process. To learn how to apply for a position using the Career worklet, please review this quick reference guide. Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. You are the driving force behind our company. Start your career with Ryder today! Summary The Manager Customer Logistics will oversee the day-to-day operations within an assign function, and is responsible for all aspects of Operations and Account Management . Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area. Essential Functions Customer service satisfaction and expectation management Staffing performance management and development of exempt and non-exempt employees Manage day-to-day planning and scheduling Health and Safety Management State/Local/Federal regulations compliance Additional Responsibilities Performs other duties as assigned. Skills and Abilities Ability to work within international functional teams High level analytical ability where problems are unusual and difficult Demonstrated technical and professional skills in job-related area Off shift support in the event of critical customer network disruption or crisis Makes decisions in a a timely manner Strong oral and written communications skills Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Ability to work independently and as a member of a team Flexibility to operate and self-driven to excel in a fast-paced environment Capable of multi-tasking, highly organized, with excellent time management skills Detail oriented with excellent follow-up practices Qualifications Associate's degree required Bachelor's degree preferred Related field Five (5) years or more Logistics, Transportation, Warehouse or industry related field experience required Five (5) years or more Previous plant experience required Five (5) years or more Contingency planning and crisis management support experience required One (1) year or more direct supervisory experience required Five (5) years or more 3PL experience required One (1) year or more LLP (lead Logistics Provider) background required Job Category Logistics Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.