BI Business Analytics and Process Engineer - Remote

Ryder System
Augusta, ME Full Time
POSTED ON 8/11/2023 CLOSED ON 10/27/2023

What are the responsibilities and job description for the BI Business Analytics and Process Engineer - Remote position at Ryder System?

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\

Summary

Under general supervision, gathers, analyzes, and understands business needs and system design. Contributes to process improvement projects by employing six sigma and similar methodologies and analytics to accomplish measurable business process and data warehouse improvements. Communicates with users/business and IT staff to examine business requests, develop detailed requirements , and build process flow charts for the creation of applications, systems and enhancements. Participates and contributes to the development and recommendation of solutions and options that improve efficiency, effectiveness, and automation. Work with business users to build and test Business Intelligence (BI) solutions using available tools (Microstrategy, Power BI, Tableau). Profile data coming from source systems into the warehouse to determine anomalies, missing data and any other data issues. Plan and develop test scripts for user acceptance testing. Assist in training users on new and existing BI solutions. Identify performance issues in the BI solutions and communicate these issues to ETL or BI developers. Proficient to work in all aspects of analysis, process improvement methodologies. Proficient in various project management methodologies including Agile methodologies.

Essential Functions

  • Liaison between the business and IT groups during the development and implementation of new business processes, new systems and enhancements to current ones. Identify and design business and system processes and procedures where aggregated and curated data can be imbedded to improve decision making.
  • Understand and employs process improvement practices and techniques to assist in the analysis and implementation of recommended solutions (Six Sigma: DMAIC - define, measure, analyze, improve, and control) that will improve the efficiency and effectiveness of business processes and procedures.
  • Records and updates business, functional and process requirements / specifications, for reports, processes, systems and applications.
  • Create BI solution prototypes for business pilots and expand BI solution prototypes into full blown production solutions.
  • Design, develop, and support interactive visual dashboards and reports, participates in review of developers’ designs to ensure best practices, identify and correct optimization opportunities, and update the team’s standards as opportunities are identified over time.
  • Collaborate with the technical team, in any given solution development cycle, on data requirements such as data structure, data flow, dependencies, and data mapping.
  • Assist in conducting feasibility and cost estimation to justify the recommended automation, solution or process improvement.
  • Develop and deliver effective presentations

Additional Responsibilities

  • Develops test plans and scripts for user acceptance testing
  • Assist in user training activities
  • Performs other duties as assigned

Skills and Abilities

  • Ability to analyze and solve problems
  • Ability to read and/or listen and understand information and ideas communicated
  • Ability to effectively enhance processes and solutions by using Metrics and KPI from data warehouse
  • Ability to effectively facilitate meetings, work sessions, and training
  • Aptitude to learn a new business and systems
  • Strong verbal and written communication skills (preferred)
  • Advise on how data visualizations can be best leveraged to provide business value
  • Ability to work independently and as a member of a team
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • Ability to write SQL queries to profile data and validate solutions delivered against data sources
  • Ability to design, develop, and support interactive visual dashboards and reports
  • Business process improvement and analysis techniques beginner required
  • Ryder business knowledge / practices / processes beginner preferred
  • BI tools (Microstrategy, Power BI, Tableau) beginner required
  • Understanding ETL processes and tools beginner required
  • ETL tools (Informatica, IICS) beginner preferred

Qualifications

  • Bachelor's degree required Engineering, Business Process Improvement or Informatics
  • One (1) year or more Business Analysis or Project Management required
  • One (1) year or more Process Mapping required
  • One (1) year or more Process Related standards required
  • One (1) year or more Experience working with BI tools (Microstrategy, Power BI, Tableau or other tools) required
  • One (1) year or more Using Agile methodology (Kanban, Scrum) preferred
  • Business process improvement and analysis techniques beginner required
  • Ryder business knowledge / practices / processes beginner preferred
  • BI tools (Microstrategy, Power BI, Tableau) beginner required
  • Understanding ETL processes and tools beginner required
  • ETL tools (Informatica, IICS) beginner preferred
  • Certified Six Sigma Green Belt

Travel: 10-20%

DOT Regulated: None

Applicants from California, Colorado, New Jersey, New York City, and Washington:

Salary is determined based on internal equity; internal salary ranges; market

data/ranges; applicant’s skills; prior relevant experience; certain degrees or

certifications, etc.

The salary for this position ranges from $75,000.00 to $90,000.00. Employees may also be eligible to receive an annual bonus, as applicable.

Ryder offers comprehensive health and welfare benefits, to include medical,

prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan

Job Category: IT Business Systems

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

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