What are the responsibilities and job description for the Quality Analyst position at Ryder System?
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SUMMARY
Primarily responsible for the administration of an effective quality program at a Ryder location. This includes management of the quality database, analyzing information, and developing/implementing/delivering safety and quality training.
While Quality is going to be the main focus, they will also be expected to assist with the Operation at times so the ideal candidate would have some operational experience.
Quality Analyst (Responsibilities)
QAC (Weekly, Monthly, Quarterly, audits)
QAC Presentation during P&G QAC Audit
Weekly & Monthly KPI reporting (Inventory, PPH, etc..)
Ownership of Ryder policy (creation, approval)
Food Defense (FDA)
OpsBox follow up and audits (weekly, monthly, and quarterly)
OpsBox weekly productivity follow up with GLM
Quarterly P&G QA Call (with GLM and P&G quality)
Recall/mock retrieval
Own training program
- Associate training
- Audits
- Orientation's
Start safety investigation with on-shift supervisors
5S audit action item ownerFill in for warehouse supervisor responsibilities
- Vacation Coverage
- Training
- Misc. items
ESSENTIAL FUNCTIONS
Manage Account SCLM Repository
Map and document processes
Develop training material and systems to support Quality initiatives. Evaluate success of training program and make improvements where required
Perform Account Quality audits
Participate in continuous improvement projects. May lead projects as directed
Publish accurate Metrics to senior level management internally and externally to customer
Analyze and Root Cause Non-Conformances and Damage material
Assist with Steady State certifications
Assist with Quality Management review
ADDITIONAL RESPONSIBILITIES
Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions
Performs other duties as assigned.
EDUCATION
Bachelor's degree Business, Logistics, Transportation, Industrial Engineering .
EXPERIENCE
Five (5) years or more experience 5 years work experience could be substituted for degree
SKILLS
Strong verbal and written communication skills.
Flexibility to operate and self-driven to excel in a fast-paced environment.
Ability to drive multiple projects to successful completion.
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
Ability to work independently and as a member of a team.
Capable of multi-tasking, highly organized, with excellent time management skills.
Detail oriented with excellent follow-up practices
KNOWLEDGE
Proficient in MS Word such as keyboard short cuts, creating macros, merge, merge queries, templates, table techniques, and working with images and text. ; advanced level.
Proficient in MS Excel and Access, such as working with formulas, data tables, pivot Charts, queries, custom functions, data management and analysis; advanced level.
LICENSES
Certified Six Sigma Green Belt , preferred.
TRAVEL
None
Job Category: Quality
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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