What are the responsibilities and job description for the Warehouse General Manager position at Ryder System?
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We are immediately hiring a General Manager in Rialto, CA for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.
- Pay Type: Exempt / Salary paid Twice Per Month
- Annual Salary Pay: $115,000 - $125,000 per year based on experience
- Annual Bonus Incentive: Up to 20% or more of salary per year
- Schedule: Monday - Friday 7:00 a.m. – 5:00 p.m. Additional days and hours as needed to support operations
When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.
Here are a few of the many benefits when working with us:
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
The Warehouse General Manager manages the overall financial, operational and employee aspects of multiple accounts. This individual is responsible for the profitable retention and growth of business within his/her span of control (multiple accounts), while ensuring that financial, employee, safety and customer satisfaction goals are met. The General Manager is also responsible for ensuring cost controls are maintained in order to operate within a stated budget, managing the facilities P&L and working with leadership to stay within budget. The ideal fit for this role is someone who thrives in a fast-paced environment, has strong attention to detail, and has a strength in developing others. The typical shift for this role is first shift.
Essential Functions
- Goal setting, skills assessment, IDPs, career development, performance evaluation, on-going employee feedback. disciplinary actions. Warning Documentation (performance/disciplinary reviews). Performance Improvement Plans for CLS. Identify situations that needs to be elevated to the director.
- Developing direct and indirect reports. Relevant HR Skills Training information. Providing on-going employee feedback. Conducting quality and effective selection of qualified personnel. Maintaining corrective staffing levels to avoid unnecessary use of outside labor.
- Creating location processes and maintaining SCLM. Cross-training of CLS and CLC.
- Customer satisfaction/problem resolution. Review of KPI tracking and improvement. Ensure that all staff is trained in Transportation/Distribution Management.
- Improve employee retention. Reduce number of accidents against previous year. Ensure that unnecessary overtime is reviewed and reduced. Collision/Team Safety Reporting follow up with LM. Supervisor First Report of Injury reporting follow up with LM.
- Recommend location process initiation and/or improvement and assign responsibility to CLC/CLS. Conduct on-going self-audits of location processes and individual accountabilities.
- SOX invoice reconciliation to FFM designee (if highest level at account). SOX revenue recognition preparation FFM designee (if highest level at account). Invoice to customer.
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Ensure the day-to-day compliance with the standardized processes in all areas
- Identify and recommend needed changes to the Regional Director on the standardized processes for planning, receiving, picking, consolidation, shipping, quality assurance and quality control
- Coordinate and monitor operations to ensure performance production rates are consistent with business plan and commitments are met
- Forecast and monitor associate staffing and equipment needs to prescribe operational levels and provide recommendations to effectively address operational issues/problems
- Promote safety in work processes and associate performance by supporting company and/or facility safety programs, educating associates, and ensuring a generally safe environment
- Maintain and support housekeeping standards of assigned functional area and the facility by coordinating and supervising clean-up techniques that support the workflow
- Promote total quality management throughout the facility
- Participate in the implementation and on-going management of the performance review process for all non- exempt associates and exempt managers
- Ensure department quality and productivity standards through training, performance management and associated rewards and recognition
- Communicate on a regular basis with the Regional VP, managers, associates and customer
- Meet or exceed metrics as stated within contract between IFS and Customer
- Build infrastructure to support growth
- Safety - Implement and support safety controls, developing and executing health and safety plans in the workplace according to guidelines. Preparing and enforce policies to establish a culture of health and safety. Evaluate practices, procedures to assess risk and adherence to the law
- Lead through growth and drive business results
- Ensure quality inventory control through managing cycle counts
Qualifications
- Bachelor's degree in business, logistics, supply chain or an additional two (2) years of relevant work experience required
- Master's degree in related field preferred
- Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
- Five (5) years or more managing, leading and developing direct reports preferred
- Five (5) years or more managing large multi-level teams required
- Three (3) years or more demonstrated experience in developing and implementing complete logistics solutions and project management skills required
- Three (3) years or more prior experience in leading teams in a LEAN work environment preferred
- Three (3) years or more Profit & Loss responsibility preferred
- One (1) year or more customer interaction required
- One (1) year or more managing customer KPIs required
- Some sales experience preferred
- Some multi-client experience preferred
- Knowledge of truck brokerage advanced preferred
- RD/Logistics/Transportation industry. advanced required
- Ryder Safety Programs advanced required
- Ryder Financial Reporting and accounting procedures (Walker) intermediate required
- Basic PC skills (Microsoft Office) intermediate required
- RD2000 computer system advanced required
- Ryder products & services advanced required
- Ryder sales process advanced required
- Ryder pricing models advanced required
DOT Regulated: No
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We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!
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Job Category: Logistics
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)
Current Employees:
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Salary : $115,000 - $125,000