During these unprecedented times, Ryder is on the front lines ensuring that essential items and goods make it to our customers and businesses across North America; all while focusing on leading the industry in keeping our employees and customers safe, protected and healthy. Come join our mission and become a vital player in keeping the global economy running!

If you are up to the challenge, Apply Now to work for one of the largest and most respected names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!

The Customer Logistics Manager position will oversee the day-to-day operations within an assign function, and is responsible for all aspects of Operations and Account Management . Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.

In addition to a comprehensive benefits package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:

• Comprehensive training and the ability to directly affect your income and work/life balance based on your personal performance.
• Internal management development with a clear line-of-sight and time-frame to your next-level position.
• Additional and local Ryder resources and business verticals to help overcome any obstacle or challenge you encounter.
• The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.

We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer’s expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU!

You MUST be willing to commit yourself to align with Ryder's core values: Communication, Honesty, Performance Excellence and be able to embrace and utilize Technology as part of your daily routine.

In addition, YOU are the management and professional representative of the Ryder organization.

If you work experience and/or education aligns with the Requirements and Responsibilities listed below, APPLY NOW!!

ESSENTIAL FUNCTIONS
Customer service satisfaction and expectation management
Staffing performance management and development of exempt and non-exempt employees
Manage day-to-day planning and scheduling
Health and Safety Management
State/Local/Federal regulations compliance

ADDITIONAL RESPONSIBILITIES
Performs other duties as assigned.

EDUCATION
Associate's degree .
Bachelor's degree Related field preferred.

EXPERIENCE
Five (5) years or more experience Logistics, Transportation or industry related field experience
Five (5) years or more experience Contingency planning and crisis management support experience
One (1) year or more of direct personnel management experience
Five (5) years or more experience 3PL experience

SKILLS
Ability to work within international functional teams.
High level analytical ability where problems are unusual and difficult.
Demonstrated technical and professional skills in job-related area.
Ability/willingness to travel to customer locations in support of GM Crisis Events.
Off shift support in the event of critical customer network disruption or crisis.
Makes decisions in a timely manner.
Strong oral and written communications skills.
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
Ability to work independently and as a member of a team.
Flexibility to operate and self-driven to excel in a fast-paced environment.
Capable of multi-tasking, highly organized, with excellent time management skills.
Detail oriented with excellent follow-up practices.

KNOWLEDGE
Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required.; advanced level.
Logistics industry knowledge; advanced level.
Knowledge and understanding of Customer/Company local and Federal regulations.; advanced level.

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