What are the responsibilities and job description for the Host/Hostess position at S&B's Burger Joint?
Full Job Description
Summary Description:
We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.
We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.
Responsibilities:
- Welcome guests to the venue.
- Provide accurate wait times and monitor waiting lists.
- Manage reservations.
- Escort customers to assigned dining or bar areas.
- Provide menus and announce Waiter/Waitress's name.
- Greet customers upon their departure.
- Coordinate with wait staff about available seating options.
- Maintain a clean reception area.
- Cater to guests who require extra attention (e.g. children, elderly).
- Answer incoming calls and address customers' queries.
- Assist wait staff as needed.
Qualifications:
- Previous work experience as a Host/Hostess or Waiter/Waitress.
- Understanding of restaurant etiquette.
- Familiarity with health and safety regulations.
- Experience in managing reservations.
- Demonstrable customer-service skills.
- Excellent communication skills (via phone and in-person).
- Strong organizational skills with the ability to monitor the entire dining and bar area.
- Availability to work in shifts as needed.
- Good physical condition to walk and stand during an entire shift.
- High school diploma.
About S&B's Burger Joint:
S&B's offers the best burgers & sliders in OKC (multi-award winning!) with an array of unique flavors that you won't find anywhere else. Not in a burger mode? Try hand-breaded chicken tenders, delicious fresh salads, as well as Keto, Vegan & Gluten Free options. S&B's is sure to please any appetite! Don't forget about dessert - S&B's serves up nationally recognized Over-the-Top Milkshakes. With a full bar featuring hand-crafted signature cocktails, famous Bloody Marys made with house mix & infused vodkas, craft beer and more - your meal at S&B's will be completely delicious from start to finish! Catch the Good Vibes when you Hit The Joint!