What are the responsibilities and job description for the Assistant Manager-Information Technology position at S&C Electric Company?
Job Summary
S&C Electric Company is a global provider of equipment and services for the highly competitive electric power industry. We are seeking an enthusiastic and passionate leader to manage our Systems Administration team with experience supporting Microsoft products, compute and storage technologies. The successful candidate will join a high-performance and cross-functional team, working to support S&C's 3500 clients globally. The best person for this role will be approachable, with a genuine desire to help end-users get the most out of their technology. Operating not only with professionalism and urgency but also with empathy and patience, the successful candidate is a people-focused professional with excellent communication and prioritization skills, with a proven ability to balance the team dynamic and the needs of the business.
Responsibilities:
- Design roadmap for Azure and M365 adoption aligned with strategic initiatives in partnership with the team
- Manage team processes around server and storage data center infrastructure
- Define and standardize business processes to enable the team to operate efficiently
- Lead small projects and maintenance efforts that are not managed within the Project Management Office
- Delegate and prioritize day-to-day ticket queue against project assignments
- Identify critical metrics to communicate the health and progress of the team's efforts and related technologies
- Manage related expenses and capital related to the team's responsibilities through the financial planning cycle
- Enable a high-performing work environment through hiring, onboarding, mentoring, and coaching team members
- Manage the goal and performance review cycle for direct reports
- Communicate progress and priorities to leadership and business partners
- Establish and promote collaboration within the team, across Infrastructure teams, and with key stakeholders in the environments
- Manage supplier and consulting relationships
To select this job as one of interest to you, at a minimum, you must have the following:
- Bachelor's Degree in Computer Science, Information Technology, MIS or equivalent work experience
- Certification in current Microsoft client technologies is highly desirable
- Demonstrated leadership and teamwork skills
- Demonstrated ability to communicate effectively and professionally
- Strong customer service orientation with a keen attention to detail
- Proven problem-solving and analytical skills
- Ability to delegate, coach, and evaluate team members to foster a high-performance culture
- Highly self-motivated and skilled at empowering a highly collaborative team
- Proficient knowledge of the Azure and M365 technologies, administrative capabilities, and licensing models
- Basic knowledge of Cisco networking fundamentals, Cyber security practices, and anti-virus solutions
- Willingness to travel as needed for team member discussions and business partnerships
S&C has a proud and longstanding tradition of providing equal employment opportunities without regard to race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or marital status. Further, S&C is committed to taking affirmative action to ensure that qualified females, minorities, veterans, and persons with disabilities can pursue equal employment opportunities. For information regarding equal employment opportunity, please see http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.
