Sales Associates

Who We Are:

At Copperstate Farms and Sol Flower, we’re creating a better kind of cannabis company. Where we know happy plants begin with happy people. We aspire to high standards, take pride in our work, and drive for better results every day. At the greenhouse, our roots are growing flower, but we’ve branched out to offer an extensive range of cannabis products like edibles, topicals, and concentrates for retail dispensary locations. From farm to market, we are committed to the quality of our products and are always testing for patient and customer safety. By bringing together best practices from big agriculture, consumer packaged goods, and pharmaceutical and retail industries, Copperstate is becoming one of the top cannabis companies to work for.

What We’re Growing:

As one of the largest greenhouse cannabis producers in North America, Copperstate Farms ranges over 1.7 million square feet of canopy and 40 acres under glass. It’s here where we have been growing a house of cannabis brands that our patients and customers can trust, each addressing a different needs state and demographic. From the greenhouse to corporate to multiple Sol Flower dispensaries, we’re an inclusive cannabis community empowering wellness for all. Most of all, we strive for a culture where our employees view us as one of the best places to work.

GENERAL STATEMENT OF RESPONSIBILITIES:

Sol Flower is seeking an enthusiastic self-starter with a solution mindset to fill the role as a Sales Associate at our dispensary. The Sales Associate provides outstanding customer service while assessing the needs of each patient to help them choose the best products for their ailment(s). The right candidate will be a lifelong learner who is passionate about improving the lives of others through education. Must have excellent organizational skills and be able to work in a team setting.

PRINCIPAL DUTIES: Duties of this job include, but are not limited to:

• Greet all patients when entering the dispensary with compassion and professionalism.
• Check patient’s state allowance with Arizona Department of Health Services Verification System.
• Accurately enter patient information into our database system.
• Provide exceptional customer service and process transactions.
• Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer.
• Listen with the intent to understand to make appropriate product recommendations.
• Possess excellent mathematical skills.
• Clean, stock, and organize dispensary.
• Conduct inventory counts of all dispensary products as needed by inventory management.
• Work cohesively as part of family/team environment. Occasionally work on special projects and assignments designated by management.
• Maintains quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints.
• Assist patients with choosing the right products according to their ailments.
• Verify patient's allotment and ensure they are eligible to make purchasing using the state system.
• Contributes to team effort by accomplishing related results as needed.
• Participates in ongoing education and professional development as needed.
• Adheres to all Medical Cannabis laws.
• Maintain a positive attitude that promotes team work.
• Additional duties as assigned by management.

QUALIFICATIONS:

• Minimum 21 years of age
• Must be able to pass a background check (no felony convictions)
• High School Diploma or Equivalent
• 2 years of retail and/or customer facing experience. Cannabis Experience Preferred.
• Product Knowledge; must be familiar with the variety of methods used for cannabis consumption.
• Meet and exceed customer expectations for service.
• Effectively address customers concerns and complaints.
• Be professional in appearance, actions and verbal communications.
• Cash handling experience and excellent mathematical skills
• Patient first mentality with high energy.
• Ability to prioritize and multitask; Ability to handle a busy atmosphere.
• Ability to remain compliant in a highly regulated role
• Demonstrates strong oral and written communication with customers, coworkers, and management
• Knowledge of basic computer skills and point-of-sale software.
• Ability to deal with problems and resolve them in an efficient and professional manner
• Strong attention to detail and a team player
• Ability to work evenings, weekends, and holiday shifts as scheduled

PHYSICAL REQUIREMENTS:

• Requires prolonged sitting, standing, walking, bending, lifting, and use of hands.
• Frequently requires physical exertion to manually move, lift, carry, pull, or push heavy objects or materials.
• Frequently stooping, bending, and reaching
• Must work indoors and outdoors year-round.
• Must work in noisy and crowded environments.
• Observe, see, hear and respond to directions given with effective outcome
• Lift 25-40 pounds from the floor to a waist-high table when necessary.
• Crouch & bend often
• Stand for short/ high periods of time.
• Sit for short/ medium periods of time.
• Walk for short/high periods of time
• Occasionally sit on the floor or at floor level.
• Handle the responsibilities and routine stress often associated with this position;

COMMITENT & DEPENDABILITY:

• Willingness to be an integral member of a successful team
• Dedication to provide the highest levels of service
• Excellent attendance and reliability
• Adherence to company policies and procedures
• Dedicated to maintaining confidentiality in every aspect of the job.

PERFORMANCE EXPECTATIONS:

TIME MANAGEMENT: Must plan two to twelve weeks in advance, depending upon the directive given by the site supervisor.

STRESS MANAGEMENT: Periodic stress due to intermediate time deadlines and timely implementation of department particulars.

PUBLIC CONTACT: Effectively interact primarily with general public.

RESPONSIBILITY: Work collaboratively with your supervisor in establishing, implementing, organizing, and evaluating an effective program.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)