Desktop Support

S2S SOFT LLC
Philadelphia, PA Full Time
POSTED ON 3/8/2022 CLOSED ON 7/14/2023

What are the responsibilities and job description for the Desktop Support position at S2S SOFT LLC?

Responsibilities

· Good in Data Analysis & Reporting using MS Office and ITSM tools

· Coordinate desktop changes to avoid deployment collisions.

· Prepare requests for rollout

· Prioritize change requests

· Create rollout plans for changes requests

· Coordinate implementation process

· Keep track of request and make sure they are implemented as planned

· Participate in incident handling concerning desktop changes.

· Participate in projects concerning bigger desktop changes, for example rollout of new antivirus.

· Microsoft environment knowledge (desktop & server).

· Have good technical understanding of the products building up a desktop service.

· Experience from the desktop environment.

· Understanding and experience of change management process.

Job Types: Full-time, Part-time, Contract

Salary: $16.00 - $22.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Application Question(s):

  • Can you commute to this work location?
  • Your hourly expected salary?
  • Have you vaccinated for covid-19?

Experience:

  • Desktop support: 1 year (Preferred)

Work Location: One location

Salary : $16 - $22

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