What are the responsibilities and job description for the Asset Management position at S2SSoft?
Job Description
Job title: Asset Management
Location: Tulsa, OK ZIP-74117 (Day 1 Onsite)
Duration: 6 Months
Note: Drug test is required for this position so the candidate should ready to perform drug test.
Detailed JD:
End User Asset Life Cycle Management Roles and Responsibilities
Posting of updates in At Your Service (ServiceNow) and research/updates utilizing Slack automation
Processing of Labels, Boxes, and packing material both incoming and outgoing
Power on and testing/diagnostics of equipment
Troubleshooting of failed operations
Research and coordination of shipments with Client shipper
Inventory of equipment and accessories
Intake/return to stock for all returned equipment
Cleaning of devices cleared for redeployment
Basic repair of devices as needed
Bricking and Imaging of devices for deployment or stock
Coordination of warranty repairs with OEM
Serialing, Submitting, Palletizing and wrapping of ADR equipment in preparation for return to Verizon
recovery vendor
Storage, retrieval, and inventory of hardware stored in Client warehouse space
Legal hold collections
Processing of non-computer equipment mistakenly shipped with computers for recovery by Verizon
(Phones, retail equipment, Tablets, Security badges, office keys Secure ID tokens etc.)
Delivery of all shipments to Client mailroom or handed off to appropriate approved Verizon shipper
before daily cut off for outbound shipments
Collection of all shipments from Client mailroom or appropriate approved Verizon shipper on a daily
basis
Vendor will deliver the following deliverables (“Deliverables”).
Fulfillment tasks
Whole unit exchange - Processed within 24 hours on average with 90% SLA attainment
New Hire - Shipped to arrive by requested start date where the date is at least 48 hours out
Reclamation tasks
Incoming returns - returned to stock within 48 hours of receipt at Client location
Legal Hold collections - successfully processed within 96 hours of receipt
Asset Disposal Request - submitted monthly
Inventory tasks
Warranty Repairs - submitted monthly
Inventory count and reporting - on demand
Incoming stock - accounted for, reported, and stored
Ensuring organization of workspace
