Project Manager

Join SADA as a Project Manager!

Your Mission

As a Project Manager at SADA, you will oversee the deployment of small to large client deployments - this includes multiple work streams such as change management, technical deployment, and daily project management activities for Google Workspace and affiliated partner products. In addition, you may be assigned Google Cloud Platform projects as needed.

The ideal candidate will be communicative, enthusiastic, and eager to take on responsibility and learn new skills. SADA is a prime environment if you enjoy working in a fast-paced organization and participating in a creative, fun, and teamwork-oriented environment. SADA is exploding with growth and opportunity; we are looking for those who want to grow with SADA for the long term in a dynamic, service-oriented technical environment.

Primary Duties Include:

During Deployments

• Oversee the deployment of multiple small to large client deployments at a time - this includes multiple work streams such as change management, technical deployment, and daily project management activities, for Google Workspace and affiliated partners products
• Provide regular reporting on progress to clients throughout the project lifecycle
• Ensure that projects are delivered according to scope, budget, and schedule
• Maintain and monitor deployment critical path and communicate issues and risks impacting it internally and externally
• Maintain the issues, risks, decisions and change logs as well as drive the resolution for all risks and issues
• Be a sounding board and advisor to clients on best practices
• Ongoing stakeholder management to Make Them Rave
• Guide the baseline estimation effort and ETCs with the engineers and change managers based on scoped work
• Utilize project management applications to build out project timelines, make assignments, track projects, and use them to appropriately to demonstrate project control with clients
• Build documentation around processes and procedures for clients as needed Internally

Internally

• Report into the PMO for status, issues, risks, decisions, and change requests
• Manage financial health status and billing details for assigned projects
• Work with sales team members at the start of the project to better understand project requirements and clarify conceptual needs for migrations and executions as needed
• Bring best practices methodologies to the PMO, and help implement them
• Contribute to departmental goals, initiatives, and community of practice
• Promote and project SADA's commitment as a customer-focused organization

Pathway to Success

#BeOneStepAhead: Be prepared, work with intentional effort, and offer no surprises for our clients and teammates.

Your success starts by positively impacting the direction of a fast-growing practice with vision and passion. You will be measured quarterly by the breadth, magnitude, and quality of your contributions, your ability to estimate accurately, customer feedback at the close of projects, how well you collaborate with your peers, and the consultative polish you bring to customer interactions.

As you continue to execute successfully, we will build a customized development plan together that leads you through the individual contributor or management growth tracks.

Expectations

Required Travel - 20-30% travel to customer sites, conferences, and other related events. Due to the COVID-19 pandemic, travel has been temporarily restricted.

Customer Facing - You will interact with customers on a regular basis, sometimes daily, other times weekly/bi-weekly. Common touch points occur when qualifying potential opportunities, at project kickoff, throughout the engagement as progress is communicated, and at project close. You can expect to interact with a range of customer stakeholders, including engineers, technical project managers, and executives.

Training - Ongoing with first-week orientation at HQ followed by a 90-day onboarding schedule. Details of the timeline can be shared. Due to the COVID-19 pandemic, travel to HQ has been temporarily restricted.

Job Requirements

Required Credentials:

• Bachelor's degree in a related field

Required Qualifications:

• 3 years of industry experience managing IT deployment projects and managing Engineering and Change Management teams
• 1 years Google Workspace implementation experience
• Strong Google Workspace functional knowledge
• Previous experience working in project management or project lead role within the professional services industry
• Experience working and coordinating with a Change Management team
• Experience managing project activities/teams and application of structured implementation project methodologies and tools
• Must possess knowledge of working within a PMO structure
• Good communication skills capable of maintaining strong relationships
• Strong organizational and multitasking skills
• Excellent analytical and problem solving abilities
• Team-management and leadership skills
• Documentation management
• Attention to details even under pressure
• Time management skills with the ability to meet deadlines
• Experience working with scheduling and/or work management tools such as Smartsheet, Jira, or MS Project

Recommended Qualifications:

• Google Workspace certification(s)
• Knowledge of Systems Development Life Cycle (SDLC)
• PMP or other PM-related certification
• Agile experience or Scrum Certification
• Previous experience in professional services or consulting industry