What are the responsibilities and job description for the Scheduling Coordinator position at SAFREST?
SAFREST Resources is seeking a Scheduling Coordinator in Pittsburgh, PA.
Job Summary:
We are seeking a highly organized and detail-oriented Scheduling Coordinator to join a leading non-medical home care agency dedicated to providing exceptional care and support to seniors and individuals with disabilities in the comfort of their own homes.
The Scheduling Coordinator will play a crucial role in ensuring operational efficiency by managing and coordinating the schedules of caregivers and clients. This position requires excellent communication skills, strong attention to detail, and the ability to multitask effectively.
Responsibilities:
- Coordinate and manage the schedules of caregivers and clients, ensuring optimal coverage and client satisfaction.
- Match caregivers with clients based on their skills, availability, and client preferences.
- Maintain accurate and up-to-date records of caregiver availability, client preferences, and schedule changes.
- Communicate with caregivers and clients to confirm shifts, address scheduling conflicts, and provide necessary updates.
- Collaborate with the care management team to ensure that client care plans are accurately reflected in the schedules.
- Monitor and address any scheduling issues or concerns promptly and effectively.
- Assist in the recruitment and onboarding process of new caregivers.
- Provide exceptional customer service to clients and caregivers, addressing any inquiries or concerns in a timely manner.
- Maintain confidentiality of all client and caregiver information.
Qualifications:
- High school diploma or equivalent; additional education or certification in healthcare administration or a related field is a plus.
- Proven experience in scheduling or coordination roles, preferably in a healthcare or home care setting.
- Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
- Strong attention to detail and accuracy in maintaining schedules and records.
- Exceptional communication skills, both written and verbal.
Benefits:
- Competitive salary based on experience and qualifications.
- Comprehensive health insurance package.
- Paid time off and holidays.
- Ongoing training and professional development opportunities.
- Supportive and collaborative work environment.
Job Summary:
We are seeking a highly organized and detail-oriented Scheduling Coordinator to join a leading non-medical home care agency dedicated to providing exceptional care and support to seniors and individuals with disabilities in the comfort of their own homes.
The Scheduling Coordinator will play a crucial role in ensuring operational efficiency by managing and coordinating the schedules of caregivers and clients. This position requires excellent communication skills, strong attention to detail, and the ability to multitask effectively.
Responsibilities:
- Coordinate and manage the schedules of caregivers and clients, ensuring optimal coverage and client satisfaction.
- Match caregivers with clients based on their skills, availability, and client preferences.
- Maintain accurate and up-to-date records of caregiver availability, client preferences, and schedule changes.
- Communicate with caregivers and clients to confirm shifts, address scheduling conflicts, and provide necessary updates.
- Collaborate with the care management team to ensure that client care plans are accurately reflected in the schedules.
- Monitor and address any scheduling issues or concerns promptly and effectively.
- Assist in the recruitment and onboarding process of new caregivers.
- Provide exceptional customer service to clients and caregivers, addressing any inquiries or concerns in a timely manner.
- Maintain confidentiality of all client and caregiver information.
Qualifications:
- High school diploma or equivalent; additional education or certification in healthcare administration or a related field is a plus.
- Proven experience in scheduling or coordination roles, preferably in a healthcare or home care setting.
- Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
- Strong attention to detail and accuracy in maintaining schedules and records.
- Exceptional communication skills, both written and verbal.
Benefits:
- Competitive salary based on experience and qualifications.
- Comprehensive health insurance package.
- Paid time off and holidays.
- Ongoing training and professional development opportunities.
- Supportive and collaborative work environment.
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