Delphi System Coordinator

SAHARA Las Vegas
Las Vegas, NV Full Time
POSTED ON 5/9/2024 CLOSED ON 6/8/2024

Job Posting for Delphi System Coordinator at SAHARA Las Vegas

Job Title:   Delphi System Coordinator

SUMMARY
The Delphi System Coordinator will manage the systems and processes that are integral to the success the department, hotel, and clients. Results oriented, process driven, hands-on professional with the ability to deal effectively and interact well with customers and team members. Must have the ability to resolve problems/conflicts in a confidential manner. 


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
  • Maintaining all data within the Delphi.fdc (Salesforce) system in order to maximize the use for all users and ensure accuracy of reporting
  • Admin user with knowledge of all department systems (Delphi.fdc, Cvent, Meeting Broker, iPlan Diagramming, etc.)
  • Provide reporting on production, pace, incentives, lead volume, market segment analysis, etc.
  • Manages Department Shared Drives 
  • Creating, running, analyzing new and existing reports on relevant sales issues to help VP of Sales and Director of Catering make business decisions 
  • Provide administrative support including answering main sales lines, forwarding email sales inquiries to correct individual/department, ordering office supplies and business cards, etc. 
  • Runs and compiles the various requested reports, creates excel spreadsheets, conducts monthly audits and monitors all Delphi.fdc (Salesforce) usage. 
  • Manage all Delphi.fdc (Salesforce) duties and processes and upholding system standards for all users 
  • Audits & prepares Hotel Sales incentive plan payouts 
  • Developing reports utilized for soliciting new group business to maximize revenue
  • Manage the functionally and reporting of outside sales tools; Cvent
  • Onboard new staff and provide email and computer access, logons, phone extensions, business cards, keys, etc.
  • Train new and existing staff in sales systems functionality and usage 
  • Assists in establishing goals for all managers based off historical trends, territories and department budgets
  • Maintain property profile on different lead channels
  • Review all new contracts prior to bookings turning definite and send out turnover packet to other departments

QUALIFICATIONS 
  • Minimum 2 years of experience in a Delphi.fdc (Salesforce) key operator role. 
  • Excellent computer skills including Word, Excel, Outlook, Opera, and hotel background required.  

REASONING ABILITY 
  • Ability to define problems, collect data, establish facts and draw valid conclusions through decisive judgment. Ability to interpret and follow through on a variety of instructions  and requests.

Other Qualifications
  • Must be a minimum of 21 years of age.  Must be proficient in Microsoft Office Products:  Word, Excel, Power Point, Publisher, and Outlook. 

 

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