ServiceNow Developer

Job ID: 2204471

Location: REMOTE WORK , VA , US

Date Posted: 2022-03-18

Category: Software

Subcategory: SW Engineer

Schedule: Full-time

Shift: Day Job

Travel: No

Minimum Clearance Required: Interim Secret

Clearance Level Must Be Able to Obtain: Secret

Potential for Remote Work: Yes

Description

SAIC is currently seeking a motivated, career and customer oriented ServiceNow Developer to join our team and begin an exciting and challenging career with Air Force EITaaS EUS. This position allows for 100% remote work.

The ServiceNow Developer provides technical engineering solutions related to ServiceNow in the areas of ITSM (CSM), Enterprise Service Desk including enterprise portal, Tier 0, Intelligent Virtual Agents (IVA), service analytics, IT automation, Asset management, ITOM, Field Services and Performance Analytics. Identifies and develops processes to streamline design, development and solutions.

In this role you will:

• Provides engineering development in the ServiceNow platform for a federal client
• Manage vendor relationships to enable the adoption and integration of new solutions and adherence to Unisys process and documentation
• Ensures that all architectural artifacts and deliverables in the responsibility areas are developed to the highest quality standards
• Provides technical leadership and effectively communicates with all levels of management
• Identifies opportunities for asset reuse that reduces overall solution cost and development time
• Collaborates with business development team to identify customer needs and new business opportunities. Supports pre-sales activities and leads technical proposal development of needed
• Support Organizational Change Management and Continual Service Improvement initiatives with an emphasis on automation and scripting
• Responsible for the daily administration of the ServiceNow platform

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor's degree with five (5) years or more experience; Masters and three (3) years or more experience; PhD or JD and 0 years or more experience
• Experienced with ITSM and ITIL concept and framework, providing expertise to guide ITSM and ITIL implementations
• Minimum 4 years of overall experience in ServiceNow and/or Remedy ITSM solutions design, architecting, and development
• Minimum 2 years of direct experience in ServiceNow solution design and development; ServiceNow development experience is a must.
• Active IAT-II level certification, or the ability to obtain within 30 days of hire
• Experienced in the following ServiceNow application development skills:
  • Client Side and Server Side Scripting (Ex. Catalog Client Script, Business Rules, Script Actions, etc )
  • Client & Server API's development
  • HTML/CSS/AJAX
  • Transformation MAP, Scheduler, Connection with other database/instance, WebService
  • Workflow management
  • Automation
  • CMDB
• Ability to interface with team members at all levels, including business operations, finance, technology, and management.
• Excellent written and verbal communication skills
• US Citizen
• Secret Security Clearance

DESIRED EDUCATION AND EXPERIENCE

• Certified ServiceNow Application Developer, Implementer, or System Administrator certification is highly desired
• Ability to synthesize solution design information, architectural principles, available technologies, third-party products, and industry standards to formulate a system architecture that meets client requirements and can be delivered within the desired timeframe.
• Performance Analytics a plus
• ServiceNow ITOM experience
• RPA or IVA integration experience
• Project Management Professional (PMP) or Agile (PMI-ACP or IAPM) Certified
• Experience working with US Federal Government customers

Target salary range: $125,001 - $150,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.