System Patient Access Specialist - Poplar Bluff

Saint Francis Healthcare System
Poplar Bluff, MO Full Time
POSTED ON 12/3/2021 CLOSED ON 12/24/2021

What are the responsibilities and job description for the System Patient Access Specialist - Poplar Bluff position at Saint Francis Healthcare System?

Guided by our mission to provide a ministry of healing, wellness, quality, and love inspired by our faith in Jesus Christ, Saint Francis Healthcare System delivers progressive and innovative health care services to Southeast Missouri and beyond. Our colleagues are called to compassionately serve, while seeing others through Christ's eyes. Saint Francis's commitment to excellence in quality and service is what sets us apart. 

Type:  Full time, 80 hours per two week pay period; with benefits

Typical hours for this position:  Varies. Includes weekend and holiday rotation.

Position Description:  The System Patient Access Specialist is responsible for check-in, preregistration, registration, preadmission, and admission. These functions include but are not limited to obtaining accurate and thorough demographic information, responsibility for adhering to compliance with CMS, government payors, commercial and third party payors, EMTALA, and The Joint Commission rules and regulations and ensuring compliance, requirements, benefit verification, preauthorization requirements, signatures on consent for treatment, co-pay collection and other payments on previous balances, obtaining information, pictures and signature on HIPAA forms, issuing Medicare/Tricare Important Messages and Patient Rights and Responsibilities. The System Patient Access Specialist is goal-oriented and makes decisions based on the worth and success of each individual involved in the Revenue Cycle. Responsible for obtaining photo ID, insurance cards, signed forms and orders (when applicable) and scanning into the medical record at the time of registration/admission. Responsible for working and maintaining system work queues. This position will also require answering the telephone, faxing, scanning, DPM’s, and various other duties assigned by the manager. This individual will be crossed trained with the System Scheduling, Authorization, & Referrals to assist as needed. Works closely with other personnel to ensure a smooth, timely flow of patients and information to maximize reimbursement for services. Promotes harmonious and efficient intra and inter departmental relationships and delivers quality customer service. Adheres to the Mission, Vision, Values and Philosophy of the department and Saint Francis Healthcare System. Constantly works with and maintains restricted or confidential information from many sources within the Healthcare System. Any and all duties as assigned by the Supervisor, Manager.

Qualifications:

  • High School Diploma or equivalent
  • Must have a minimum of 2 year experience in a business, billing, or healthcare scheduling/registration/admissions setting.
  • Ability to proficiently utilize a computer and software programs is essential.
  • Must maintain a professional and courteous manner in dealing with customers and staff in all communication.
  • Must demonstrate appropriate and timely independent judgment.

Saint Francis Healthcare is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We understand the importance of administering a competitive and equitable compensation program. To ensure that all offers are representative of the qualifications and expertise each candidate brings to a position, as well as equitable with compensation of current colleagues in like positions, a standard methodology is used for each offer presented. Please confirm that you have included in your application all relevant information and experience for the position you are pursuing because we use this information to put our best offer forward from the beginning.

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