Maintenance Manager

Description

Homelessness is a public health, social and racial justice issue!

Since 1984, St. Francis House has committed itself to healing the wounds of those impacted by an inequitable society and breaking down the barriers, including systemic racism that prevent all people from living lives of dignity.

St. Francis House is the State’s largest provider of day services supporting people who are at risk of or are experiencing homelessness. Located in the heart of downtown Boston, we compassionately welcome nearly 500 adults through our doors every day who are seeking a safe and dignified refuge and opportunities to rebuild their lives. Our holistic approach allows us to deepen our impact by offering integrated programing that helps our guests achieve stability in the areas of housing, income, and behavioral health. Joining our team would provide for you a dynamic opportunity to work with an interdisciplinary team of providers dedicated to solving this public health crisis.

St. Francis House is an Equal Employment Opportunity Employer is committed to a diverse and inclusive workforce where all staff can reach their fullest potential. With an active and involved Diversity, Equality, and Inclusion committee – IDEA ( Inclusion, Diversity, Equity, Access), we welcome – Candidates who have lived experience of homelessness and/or recovery, and those who have faced historic barriers to competitive employment, in particular Black, Indigenous, and People of Color (BIPOC), and those who are multi-lingual or multi-cultural and members of the LGBTQ community are highly encouraged to apply.

We offer:

An extensive Benefits package! Up to 90% of individual insurance premiums paid for Tufts health insurance & Atlus dental insurance, 4 weeks of vacation and 13 holidays recognized per year, employer – paid life & disability insurance, a vested 403b retirement with 5% match, and much more!

Support, supervision, and onsite CEUs for related licensure/certification such as: LADC, LCSW, CPR/First Aid certification. Onsite and interactive on-boarding and comprehensive training.

Job Description:

This individual must provide effective daily oversight of maintenance procedures related to the facilities, shops, and mechanical systems. The candidate must support all of the safety programs and objectives in a cost-effective manner. It is imperative that the Maintenance Manager be an excellent communicator both verbally and in writing and perform at the highest level of professionalism while meeting and anticipating the needs of our employees, guest and visitors.

The Maintenance Manager is responsible for overseeing the repair, maintenance, restoration, and placement of various components of the physical structure of buildings and shop equipment and supplies in conjunction and approval of the Director of Facilities. The job tasks will include but not be limited to overseeing the maintenance procedures and schedules on the property, the day to day maintenance and janitorial activities and regular inspections of tools, locks and locking mechanism, doors, windows, HVAC components, plumbing components, electrical components, lighting components and other systems.

• Oversee and supervise the quality of work of employees to ensure that all tasks are performed correctly, efficiently, and effectively
• Proactively looking for opportunities for improvement of the facility and the facility maintenance program
• Follow preventative maintenance schedules and performing the in house items and supervising contractors for any outsource contract.
• Make changes and repairs to building systems to include but not limited to the HVAC system, roof system, plumbing, electrical and life/safety systems
• Oversee and manage the operation of the snow removal
• Communicate workplace safety precautions to employees
• Ensure operational compliance with all appropriate laws and policies (including OSHA safety practices and procedures)
• Monitor inventory and order supplies
• Coordinate the use of outside vendors for various repairs and monitor performance; facilitate bids for third-party workers, review and make recommendation
• Perform duties in a cost-effective manner to avoid waste of resources without jeopardizing quality of care and service
• Participate in Agency meetings to report on updates of assignments and projects
• Responsible for the facilities work order ticket system. Open, assign, review, close and delete tickets according to the work flow and progress
• Ensure compliance with agency policies and procedures
• Prepare information, analysis and recommendations for building improvements and work in conjunction with the Director of Facilities to obtain approvals as necessary
• Manage day to day operations following agency policies and accordance with budget guidelines 
• Ensure that payroll is accurate and submitted to the appropriate payroll personnel in a timely manner and, when applicable, correct any payroll discrepancies
• Participate in the process to interview, assist with selection process of new employees for the team. On boards and trains employees as needed.
• Establish work schedule as well as directs, coordinates, plans, assigns, and determines the manner of work performed.
• Oversee employee’s development plan for facilities staff; rewarding and coaching/disciplining employees; addressing complaints and resolving problems.
• Proactively looking for opportunities to improve efficiencies for building operations
• Provides input into the annual department budget; closely monitors budget and manages spending to account for planned and unplanned costs.
• Ensures that the building is maintained in a cost-effective manner, and as efficiently as possible to maximize resources in the short and long-term.
• Perform other duties, as assigned

Requirements

Education & Experience:

• BS. in an Engineering Field or a Trade School Education is preferred
• High School diploma or equivalent required
• 5 years of building management experience. 
• 2-3 years of facilities supervisory experience.
• 5 years of building operations experience.
• 2-3 years of tenant customer service or equivalent 
• Valid MA State Driver’s License with good driving record.
• Lived experience of homelessness and/or recovery a plus

If you are ready to make a lasting impact in the lives of others, please complete our application process.