Regional Manager, Facilities

Job Details

Regional Manager, Facilities

Location: New York, New York, United States

Category: General Services

Job Opened: September 27th, 2024

Education:

Job Number: R-109723

Job Type: Regular

Remote: No

Job Description

What This Position is All About

The Regional Facilities Manager is responsible for the effective coordination of all resources to ensure the sustained operational readiness and physical integrity of stores while working within allotted budgets. This associate will meet and interface with vendors, engineers, consultants, General Managers (GM), Assistant General Manager Operations (AGMO), Risk Management, and Legal to resolve repair/maintenance issues. They will also be responsible to work with nationally contracted vendors and one off vendors to ensure the most cost effective means to complete repairs/maintenance. The Regional Facilities Manager is also responsible for resolving vendor quality assurance and service level agreement issues; complete due diligence and inspections to reduce overall energy consumption by assigned stores and ensure company guidelines. This position will require frequent off hour and weekend interaction. Manage direct reports who work within their region, to ensure they are being utilized for the best interest of the company.

Who You Are:

• Highly motivated, technical and results oriented tradesmen
• Likes to repair items from electrical, HVAC, and plumbing
• Ensures highest standards of safety, comfort, and operation on contractor and infrastructure management, by working with SFA Corporate Facilities team
  
  

You Also Have:

• Bachelor's degree in engineering or equivalent technical training.
• 10 years’ experience in the Facility Management industry, with management experience
• Certification in Facilities Maintenance or Project Management.
• Background in retail store presentation and standards.
• Certification in Electrical, HVAC, Vertical Trans, or Fire Suppression.
• Developed computer skills - Windows, Microsoft: Word, PowerPoint, Excel, Outlook, and Project. (Service Channel System experience a plus)
• Ability to evaluate job cost estimates.
• Excellent communication skills - Customer service oriented.
• Ability to develop solutions to technical issues and prioritize execution such that repairs minimize impact on business.
• Attentive to detail and ability to multitask
  
  

As The Regional Facilities Manager You Will:

Manage the external relationships with vendors daily to ensure the cost effective, technically correct, and timely delivery of repairs/maintenance to assigned stores. Areas include, but not limited to: Fire suppression, HVAC, roofing, electrical, plumbing, crisis cleanup, tile, carpet, paint, alterations equipment/boiler, and vertical transportation. This will include evaluation, technical assessment, prioritization, and approval (< $25K) for capital and expense repairs to assigned locations. Advocate on stores' behalf and expedite issue resolution while maintaining excellent rapport with vendors.

Prioritize and manage annual planned capital/expense projects. Manage projects within budget scope and according to set timeline. Ensure all company financial requirements, guidelines, policies, and ethics are adhered to strictly. Solicit data from vendors/stores and participate in the following year's capital planning/prioritization process.

Store visits: Physically visit stores and provide feedback on building/safety concerns and operational readiness of the facility as required. Evaluate major support system operability and perform quality assurance checks on expected vendor service. Interface with the management team and Facility Coordinator for feedback on operations, overall store equipment functionality, and vendor relations. Document issues. Verbally check the same criteria with those locations that do not receive physical visits. 20-25% travel.

Monitor energy usage: use available reports and methods to research, identify, and resolve specific faulty equipment, overuse, or noncompliance to company guidelines.

Surface, track, and resolve any issues pertaining to environmental or safety. Follow appropriate guidelines to complete in accordance with local/state/federal government regulations and document accordingly.

Take lead management role in any location crisis resolution. Contain the crisis, resolve the damage, restore or prepare the damaged area(s) for restoration.

Improve service quality by identifying solutions to repetitive issues.

Research new and innovative ways to reduce energy footprint within locations.

Provide leadership to direct report internal resources within their region such as building operators and painter carpenters

Provide support to the DVP of Facilities in procurement initiatives, such as RFP’s, project implementation etc.

Provide guidance to lower level regional facility managers to improve their abilities when requested.

Provide leadership ability to manage certain vendor relationships, weekly conference calls, address action items that result in the interaction

Assist in building 5 year capital plan, and managing yearly capital plan

Ability to answer emails and telephone calls of urgent natures at all times (after hours support)

Ad hoc responsibilities as needed

Your Life and Career at SFA:

• Be a part of a team of disruptors focused on stores and redefining the luxury experience.
• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
• A culture that promotes a healthy, fulfilling work/life balance
• Benefits package for all eligible full-time Associates (including medical, vision and dental)
• An amazing Associate discount
  
  

Salary and Other Compensation:

The starting salary for this position is between $94,583.88 – $118,229.86 annually. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.

This position is also eligible for bonus.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

The position may not be performed remotely from Washington State.

Thank you for your interest in SFA. We look forward to reviewing your application.

SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.