Registrar- West Valley Hospital

Location Site: West Valley Hospital

Department: WVH Access Services

Position Type: Full Time

Start Time: 7:30

Salem Health Overview

Pioneering healthcare since 1896, Salem Health is a top workplace offering highly competitive pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement.

As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind.

We invite you to learn more about our wonderful community: There’s something about Salem, Oregon!

Your Role With Us:

Registrar- Access Services- West Valley Hospital

You will use your customer service mindset and strong data entry skills to provide superior customer service by courteously admitting and/or registering all patients here for treatment at our West Valley facility.

Core Functions:

• Obtain accurate demographic, guarantor, and financial information; assign the correct medical record and account number providing a database which assures accurate billing and clinical information.
• Obtain appropriate signatures on all admitting forms as required to assure reimbursement and consent for treatment
• Facilitate positive interaction with the public, physicians and other employees so guest relations are maximized and the hospital mission and vision is achieved.
• Communicate with patients of all ages, backgrounds and needs, showing empathy and kindness in all interactions with patients and visitors.
• Verify insurance eligibility, utilizing online carrier resources.
• Uses the overhead paging system for lobby registrations.

Total Rewards Offerings:

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.

• Relocation assistance available for qualified positions
• Full comprehensive medical, dental, and vision plans
• Basic and voluntary life insurance
• Short and long-term disability
• Live Well Wellness Program
• Employee Assistance Program (EAP)
• 401(K) retirement plan with employer contributions.
• Generous paid time off (PTO) accrual and holiday pay
• Onsite fitness center with 24/7 badge access
• Education assistance program
• Public service loan forgiveness (PSLF) eligible employer https://studentaid.gov/
• Food and drink discounts in the cafeteria.
• Impressive discounts offered by Nike, Adidas, Carhartt and others.

Background/Expertise:

• Requires 1 year of experience working in a fast-paced customer service environment that included substantial use of data entry and keyboard skills.
• Experience in a healthcare administrative/clerical environment is preferred
• Experience with EPIC or other electronic medical record (EMR) system is helpful
• Intermediate level of proficiency with MS Office (Word, Outlook, Excel) is required Must be available to work rotating weekends and holidays

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org