Job Profile Business Systems Analyst Team Lead

Job Summary:

We are seeking a skilled Business Systems Analyst to join our team. The ideal candidate will be responsible for analyzing business processes, identifying areas for improvement, and developing solutions to enhance efficiency and productivity.

Responsibilities:

- Collaborate with stakeholders to understand business requirements and objectives
- Evaluate existing systems and processes to identify inefficiencies
- Develop strategies to improve system functionality and performance
- Create detailed documentation outlining system requirements and proposed solutions
- Conduct user acceptance testing and provide training to end-users
- Monitor system performance and troubleshoot issues as they arise

ob Description
The Business Systems Team Lead works with Finance Director and Business Systems Analysts to develop and administrate business solutions for the divisions within the Finance Department. Incumbent works directly with the operations teams providing system administration, technical support, business analysis, and reporting. Provides analysis in technology, management issues, communications, equipment evaluation and procurement, and other areas as required. Serves as project manager and liaison between IMS Division staff, project vendors, and personnel in the city departments. Supports the assigned work groups by analyzing business system needs, mobile communications and applications, and participates in department procedures and policy implementations. Serves in a “Train the Trainer” role supporting learning and consistent business uses of service applications. Supports website content management.
Typical Duties

• Serves in a team leadership role for the department’s Business Systems Analysts. Serves in a lead project management role for significant division or department wide service projects.
• Meets regularly with program and division directors, department management, and IMS management to coordinate department technology projects, goals, and implementations.
• Manages and serves as department/division administrator for other department-wide systems and other software systems that serve the department. Troubleshoots, configures and coordinates support and new implementations.
• Manages and serves as a division administrator for work group systems. Including Asset and Inventory Management, Service Requests, Workday ERP system, etc.
• Monitors, administers and supports software and computer systems that provide essential business functions specific to the division/department, to ensure functionality, reliability and ongoing improvement of those systems. Works with Information Management Services (IMS) in advising, servicing and identifying needs of the staff.
• Serves as department/division mobile device administrator. Works with vendors and employees to facilitate contract negotiations, repair, and replacement of phones and other mobile devices. Recommends mobile solutions to department.
• Serves as department/division Webmaster. Reviews content, recommends changes, publishes updates and otherwise looks to improve department website.
• Conducts cost/benefit analysis, statistical analysis, and other measures to support management decisions. Evaluates technology needs and makes recommendations to department administration. Assists when necessary in the preparation of divisional budgets.
• Prepares or assists in preparation of management reports related to the department.
• Manages configuration, security, reporting, and business processed in the Workday ERP system.
• Assists in compiling and communicating both orally and in writing, internal and external information on department programs as needed.
• Performs other related duties as required to meet customer expectations.

Desired Qualifications

• Knowledge of Workday FINS and Payroll systems including configuration, report writing, security, and business process management. Knowledge of Kyriba and Salesforce.
• Knowledge of computer hardware and similar device setups.
• Knowledge of ERP, Payroll, and related financial systems including configuration, security, and reporting

Minimum Qualifications

• Graduation from an accredited college or university with a bachelor’s degree in Business Management, Management Information Systems or related field, plus five to seven years of related work experience including large project management experience. Up to four years of directly related work experience may be substituted for required education on a year-for-year basis.
• Ability to communicate both orally and in writing, highly technical ideas in clear, concise terminology that is understandable to non-computer oriented committees, departmental users as well as to IMS professional staff.
• Demonstrable experience in project management.
• Ability to be a resource in solving very complex technical problems, training and mentoring others, and initiating changes to processes and procedures to meet ongoing user needs.
• Knowledge of computer hardware setups, mobile communication devices and their setups.
• Knowledge of asset management systems including preventive maintenance work orders scheduling, condition assessment tracking, work load balancing, equipment tasks, web based work orders implementation and processes, system tracking of equipment and inventory.
• Possession of a valid state driver license or Utah identification card may be required.

WORKING CONDITIONS

• Light physical effort. Intermittent sitting, standing & walking. Comfortable working conditions.
• Regular exposure to stressful situations as a result of human behavior and the demands of the position.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This Position Is Eligible For Full City Benefits, Including

• Health, dental, vision, and life insurance
• 13 paid holidays per year
• Paid vacation and personal leave
• Six weeks of paid parental leave
• Retirement contributions toward a pension plan or 401(k)
• A robust EAP that provides emotional support, work-life solutions, legal guidance, and financial resources, including up to 15 counseling sessions for you and your household family members at no cost
• Tuition reimbursement
• Discounted supplemental benefits like pet insurance, legal services, and shopping

This position will remain open until filled and may close at any time without notice.

Job Type: Full-time

Pay: $81,000.00 - $139,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Ability to Commute:

• Salt Lake City, UT 84111 (Preferred)

Ability to Relocate:

• Salt Lake City, UT 84111: Relocate before starting work (Required)

Work Location: Hybrid remote in Salt Lake City, UT 84111