Salt Life Full Time Key Holder- Competitive pay rate PLUS Commission!

LIVE SALTY!

Salt Life's beautiful Orlando, Florida retail store location is seeking a Full Time Key Holder to join our team!

• Competitive hourly pay rate PLUS earn uncapped commission on your sales
• Deep employee discount on your favorite Salt Life gear
• Outstanding team and work atmosphere
• Gain leadership experience
• Employee benefits for Part Time or Seasonal employees (less than 30 hours/week) like 401K and Employee Assistance Program

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The Key Holder is a creative, energetic and confident Salt Life brand ambassador. Under the leadership and guidance of the Store Manager and Assistant Store Manager, the Key Holder assumes Supervisory control in absence of the Store Manager and Assistant Store Manager. The Key Holder assists store management in executing daily store operations.

The Salt Life brand strives to effortlessly combine function and fashion with an incredible fit tailored for the active lifestyle. With its relentless dedication to provide gear and designs that transcend, it has successfully evolved into a lifestyle brand with worldwide appeal. Whether it’s surfing, fishing, diving or simply enjoying a day at the beach, those who live and breathe the Salt Life have one thing in common... the ocean and all it has to offer!

Delta Apparel, Inc., along with its operating subsidiaries, DTG2Go, LLC, Salt Life, LLC, and M.J. Soffe, LLC, is a vertically-integrated, international apparel company that designs, manufactures, sources, and markets a diverse portfolio of core active wear and lifestyle apparel products under the primary brands of Salt Life®, Soffe®, and Delta.

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​Responsibilities and Expectations

Sales and Customer Service

• Understand, support and adaptable to allcompany policies and procedures.
• Constantly strive to achieve and exceed store and personal sales goals.
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management team.
• In absence of the Store Manager or Assistant Store Manager, take ownership of the sales floor and handle customers with issues and complaints.
• Provide guests Salt Life customer service:
• Say a friendly greeting within 30 seconds upon customer entering the store
• Ask open ended questions to understand the situation or request
• Listen to customer needs without interrupting
• Tell customer about promotions
• ​Let me show you and escort customer to department or product
• ​Invite customer to try on product in the dressing room and be attentive
• ​Finalize sale by walking customer to the cash wrap
• ​End with a smile, thank you and invitation to return

Operations

• In absence of the Store Manager or Assistant Store Manager, ensure the store is completing all daily tasks and checklists.
• Report maintenance issues to the Store Manager.
• Flexible/available in the event of scheduling, including, nights, weekends, Associate and customer emergencies.

Inventory Management and Merchandising

• Process all point of sale (POS) transactions accurately and in accordance with company policy.
• Demonstrate in depth product knowledge.
• Maintain an organized and clean cash wrap area.
• Actively participate in merchandising activities including, but not limited to:
• Daily stock maintenance
• Stock receiving and processing
• Recover the floor and ensure merchandise is placed in their respectable area
• Attend and participate in floor sets
• Fold, straighten, size, steam, and replenish merchandise as needed

Human Resources

• Communicate any employee concerns/issues to the Store Manager or Assistant Store Manager.
• Comply with image standards reflective of the Salt Life dress code and adhered to at all time.

Loss Prevention

• Protect store assets and inventory through an awareness of loss prevention procedures. All suspicions and violations report to the Store Manager.
• Report any missing merchandise or found tags to the Store Manager.
• At all times, follow the loss prevention policy and procedures. Never take matters in your own hands.

Qualifications

Required

• Experience working in retail/customer environment required. (Two years preferred)
• One year of experience working in lead, supervisor or management role preferred
• Must be at least 18 years of age
• Minimum high school diploma, GED, or equivalent education preferred
• Ability to work store sales floor for extended periods.
• Able to work flexible schedule including most weekends, evenings and holidays.
• Ability to lift at least 30 lbs., carry, push, squat, kneel, twist, turn, reach and bend.
• Must have a positive and outgoing personality.
• Computer skills to include Microsoft Office
• Ability to quickly learn operation of retail point of sale system
• Valid driver’s license is required for most locations

Internal promotions to this position may possibly be considered without having met all experience requirements listed. This will be based on the depth, length and success of experience while working at Salt Life.

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Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Required)
• Retail Store Key Holder: 1 year (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Required)

Work Location: In person