What are the responsibilities and job description for the Service Coordinator position at SAM, Inc?
Job Description
Join our Early Intervention Team!
Our Early Intervention Team is committed to leaving everyone served better off by providing case management services to children 3 and under who diagnosed with a developmental delay. Staff work closely with parents, caregivers, and professionals to support children in reaching their fullest potential.
If you are passionate about your career, enjoy helping people and want the opportunity to make a difference in the lives of children and families within your community, apply now!
Summary of Responsibilities:
Under the general direction of the Case Management Supervisor, this person provides Case Management for the people served. This person is proficient in the use of a personal computer and is adept at handling multiple tasks at one time. This person has expertise in providing good customer service. This person is expected to exercise initiative and judgment in discharging responsibilities. Duties are conducted in accordance with all existing policies, procedures, and regulations and in accord with the Mission and Values of the Company.
Essential Functions:
Request/complete service authorizations
Comply with all OCDEL standards
Conduct Family Service Plan Process
Ensure quality and compliance
Participate in Multi-Disciplinary Team
Complete referrals to agencies
Facilitate Transition Plan
Promote client satisfaction
Complete/update service plan
Maintain positive relationships
Complete written documentation
Personal Characteristics:
Independent, Tech-Savvy, Responsive, Kind, Ethical, Motivated, Active Listener, Life-Long Learner, Adaptable, Confidential, Resourceful, Values, & Trustworthy
Education and Experience:
Bachelor's Degree in Early Childhood Education, Psychology, or a related field.
Employment Requirements:
Automobile and Valid Insurance, Valid Pennsylvania Driver's License, acceptable Motor Vehicle Record Check, Act 33 and Act 34 Clearances, FBI Fingerprint Clearance, Social Security Card, Immigration and Naturalization (I-9), Drug Screening Clearance
Working Conditions:
Prolonged periods working on a computer in an open office environment, comfortable communicating through virtual technology, work may be required at nights and on weekends, travel throughout the region, travel may be in adverse weather conditions, must be able to lift up to 15 pounds.
