What are the responsibilities and job description for the Backroom (Receiving) position at Sam's Club?
This position is responsible for assisting in the operation of a Department. An individual in this position will be expected to perform additional job related responsibilities and duties throughout the Department as assigned and/or as necessary. ISD jobs could include pager responsibilities. Essential Functions An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation. Maintains and processes shipments for the Club in accordance with Company policies and procedures by developing and posting delivery schedules; compiling and organizing receiving reports; verifying merchandise counts; routing merchandise to proper locations; and paying expenses. Receives merchandise for the Facility, and organizes and maintains the Receiving area by following Company procedures, utilizing equipment appropriately; merchandising; and completing required documentation. Tracks and processes claims by returning damaged goods; handling liquidation merchandise; maintaining and cleaning the clearance area; and utilizing technology to capture required reporting and documentation. Maintains safety of facility by following all safety standards, procedures, and guidelines; conducting safety sweeps; following proper forklift spotting procedures; following proper procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and/or reporting unsafe situations to facility management. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Competencies An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position. Technology - Proactively identifies Customers who need help, actively engages them, and assists them with Technology services and items. Models and helps others with technology services. Identifies shrink opportunities and problems with products, services and work areas, and takes steps to fix the problem. Properly maintains records and equipment and ensures products are organized and stocked in correct ways, and promptly fixes any problems. Inventory - Handles, moves, and displays goods in safe and correct ways. Tracks goods, maintains in-stock levels, and controls shrinkage in a timely manner. Reports poor inventory practices and low in-stock levels in assigned area. Uses inventory tools and equipment in safe and correct ways. Claims - Advises others on how to process claims goods, work with Vendors. Processes claims for damaged, defective, returned, and liquidated goods in a timely manner. Reports Vendor issues, poor claims practices, and problems with merchandise processing. Counts merchandise and processes shipments and credits correctly. Stocking/Receiving - Follows proper procedures to prevent theft and loss when stocking, receiving, maintaining, and securing goods. Receives, stages, and delivers goods to appropriate areas throughout the Facility in a timely manner. Reports complaints and problems with products, services, and conditions in the stocking/receiving area. Uses stocking/receiving supplies and equipment in safe and correct ways. Customer/Member Centered: Serve the Customer/Member - Shows care and concern when serving our customers/members. Asks questions in order to understand customer/member needs. Uses policies and information in order to exceed customer/member expectations. Finds and uses the right resources (people, products, tools) at the right time in order to resolve customer/member requests. Judgment: Make Effective Choices - Uses policies, procedures, and/or guides to make good choices. Uses data and facts in order to make day-to-day decisions and involves others as needed. Recognizes what might be a problem and informs those who can correct it. Planning and Improvement: Plan for and Improve Work - Accepts responsibility and meets expectations for own work. Identifies steps needed in order to carry out work as required. Influence and Communicate: Share Information - Listens to others and asks questions to learn about what is needed. Communicates the right information to associates and leaders when they need it. Communicates in a respectful and professional manner. Execution and Results: Get Results - Makes sure work is done correctly. Works on top priorities first. Makes a consistent effort to get results. Meets deadlines. Takes action in order to solve problems so work can be completed in a timely manner. Ethics and Compliance: Perform to Ethical Standards - Follows company policies and procedures (for example, the Ten Foot Rule). Shows integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly. Job Description Backroom Associate - Sam's Club Published On 08/26/2019 This job description supersedes all prior descriptions Page 1 of 3 SMFH12593 * * Adaptability: Adapt - Adapts to changing work demands. Stays focused on own work when faced with change or difficulties. Stays open to and learns from assignments and feedback. Physical Activities The following physical activities are necessary to perform one or more essential functions of this position. Enters and locates information on computer. Communicates effectively in person or by using telecommunications equipment. Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer. Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually locates merchandise and other objects. Visually inspects equipment. Safely operates large power equipment. Reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Safely operates a motor vehicle. Moves, lifts, carries, and places merchandise and supplies weighing up to 50 pounds without assistance. Visually verifies and reads information, often in small print. Stands for long periods of time. Entry Requirements Minimum Qualifications Forklift Certification OR will obtain a Forklift Certification within 30 days of job entry date. Must be 18 years of age or older.
Job Type: Full-time
Pay: $17.00 - $17.01 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Stand-Up Forklift: 1 year (Required)
- Forklift Certification: 1 year (Required)
Work Location: One location