Position Summary...
What you'll do...
Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns;
zoning the area; arranging and organizing merchandise; and identifying shrink and damages.
Provides member service by maintaining exit areas; reviewing member receipts; acknowledging the member and identifying member needs;
assisting members with purchasing decisions; assisting members with locating merchandise.
assisting members with transactions utilizing self-checkout area.
Assists with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity according to company policies and procedures;
maintaining paperwork, logs, and other required documentation; executing emergency response procedures; and ensuring compliance with company security and safety practices.
Assists with the training of Member Frontline Service associates on company processes and procedures; teaching new technology and tool functionality;
delivering new program rollout training; and providing continuous learning and process improvement opportunities.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy;
and applying these in executing business processes and practices.
and adapting to and learning from change, difficulties, and feedback.
Minimum Qualifications...
Preferred Qualifications...
Primary Location...
2925 TOWNE CENTRE BLVD, LANSING, MI 48912-5650, United States of America
Last updated : 2024-04-29
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