What are the responsibilities and job description for the Customer service and position at Samra Organization?
Are you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home? We're seeking a dynamic Customer Service and Sales Support Representative to join our team and help us deliver outstanding service while driving sales and revenue growth.
If you're a motivated self-starter with excellent communication skills, we want to hear from you! Key Responsibilities : Customer Engagement : Interact with customers via phone, email, chat, and other digital channels in a friendly, professional, and helpful manner.
Problem Solving : Resolve customer inquiries, complaints, and issues promptly and effectively. Product Knowledge : Maintain a strong understanding of our product offerings to provide accurate information and recommendations to customers.
Documentation : Accurately document customer interactions and maintain records of sales, inquiries, and issues. Team Collaboration : Collaborate with colleagues to achieve team goals, share insights, and provide assistance when necessary.
Compliance : Ensure that all interactions and sales adhere to company policies and industry regulations. Qualifications : High school diploma or equivalent (Associate or Bachelor's degree a plus).
Previous experience in customer service and sales is preferred but not required. Excellent communication and interpersonal skills.
Ability to work independently and be self-motivated. Basic computer skills and familiarity with CRM software (training will be provided).
Reliable high-speed internet connection and a quiet workspace. Benefits : Competitive wages with bonus opportunities. Flexible work hours and work-from-home arrangement.
Ongoing training and professional development opportunities. Leadership opportunities available to those who qualify. Powered by JazzHR
Last updated : 2024-08-02
