Description
Samson, the worldwide leader in high performance cordage, is seeking a Quality Management System (QMS) Lead who will be responsible for leading all assigned QMS related requirements and functions. They will coordinate, monitor, and maintain all procedures and records to ensure conformity to Samson’s Quality Assurance Manual and ISO standards. The Quality Management System Lead will also practice a high level of business ethics, quality, professionalism, and safety in all activities in accordance with Samson strategy and core values.
Who You Are:
What You’ll Do:
- Utilize strong problem-solving skills by identifying issues, analyzing root causes, and implementing effective solutions in a timely manner.
- Use sound judgment to make informed decisions in ambiguous or uncertain situations, balancing risks, and benefits effectively.
- Drive continuous improvement initiatives to enhance processes and systems, ensuring operational efficiency and superior customer service.
- Maintain and monitor system performance to ensure seamless operation, proactively identifying areas for improvement.
- Develop and refine processes to enhance customer experience, leveraging feedback and industry best practices for ongoing improvement.
- Lead all document control requirements (quality manual and quality documents/records).
- Coordinate/maintain the quality warehouses.
- Coordinate returned goods processing.
- Lead other quality process support tasks as assigned.
- Develop annual plan.
- Coordinate and report service order processing.
- Coordinate test validation process.
- ISO 9001 Certification
- Underwriters Laboratory (UL) Certification
- European Conformity (CE) Certification
- International Association of Classification Society member Certifications
- Support user requests (improvement, update, reporting).
- Validate/assign process owner.
- Monitor/report on process timeliness and trends.
- Take the role of Primary Lead Auditor.
- Develop and maintain schedules.
- Maintain and conduct internal auditor training.
What You Should Have:
Education
Experience
Our Team Enjoys Best-in-Class Benefits:
Compensation:
Targeted hiring wage: $30.00 – $34.00 per hour
Hiring rate will depend on qualifications and experience.
Samson has established wage scales for all of our positions, which are based on a minimum and maximum. The targeted hiring rate above is set to allow for employee’s growth within the role. The full range for this position is $27.51 - $41.26 per hour.
About Us:
With over 140 years in the rope industry, we are focused on meeting the needs of demanding customer applications. At Samson, we’re not just about developing innovative synthetic rope solutions. We also pride ourselves on providing the industry’s best service. From pre-sale to installation to post delivery follow-up, we want to ensure that we maximize customer experiences to the fullest potential through continually inventing, refining, and optimizing our products.
This is an outstanding opportunity to join a team of pioneers keenly focused on making products that not only meet but exceed expectations. That ambition is reflected in our culture of ingenuity and attention to detail. But at the end of the day, it’s our people, not just our products, that make Samson a dynamic company to work for.
Samson Rope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We are a drug free workplace and an Equal Opportunity Employer (Minority/Female/Disability/Veteran). Employment is contingent on a successful background and drug screen.
Salary : $28 - $41
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