What are the responsibilities and job description for the Part-time Host position at Samurai of Tokyo?
Duties:
- Greet and welcome guests as they arrive at the establishment
- Escort guests to their designated tables or waiting areas
- Provide menus and inform guests about daily specials
- Take reservations and manage the waiting list
- Answer phone calls and provide information to callers in a professional and courteous manner
- Assist with seating arrangements to ensure efficient use of dining space
- Monitor the dining area for cleanliness and organization
- Collaborate with servers and kitchen staff to ensure smooth flow of service
- Handle guest inquiries, complaints, and requests with prompt and friendly service
- Maintain knowledge of menu items, daily specials, and restaurant promotions
Experience:
- Previous experience in a hospitality or customer service role is preferred
- Familiarity with Aloha POS or similar point-of-sale systems is a plus
- Excellent guest relations and customer service skills
- Strong communication skills, both verbal and written
- Ability to multitask and work in a fast-paced environment
- Attention to detail and ability to handle stressful situations with composure
- Phone etiquette and professional phone manner
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the establishment.
Job Type: Full-time
Pay: $9.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Physical setting:
- Fast casual restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $9 - $15