Graduate Programs Advisor/Recruiter (Student Services Professional II)

Job no: 537433

Work type: Staff

Location: San Diego

Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)

Position Summary

The Graduate Programs Advisor/Recruiter serves as a staff member in the Fowler College of Business assigned to the Graduate Programs Office. The position is an essential and integral member of the Graduate Programs team and works under the supervision of the Director of Graduate Programs. This Graduate Programs Advisor/Recruiter is responsible for advising and recruiting applicants on admission and degree requirements and providing input regarding the acceptance or denial of applicants to the MBA, MSA, MSIS and other graduate programs. This position will closely work with the FCB Marketing & Communications (MarComm) department on reaching potential new students through CRM and social media channels. Success requires coordination with other Graduate Programs staff, including the Lead Graduate Programs Recruiter/Advisor and the Administrative Support Coordinator to ensure applications are processed accurately and effectively. This position also evaluates degrees awarded for acceptability and core requirement waivers.

The Advisor is responsible for guidance on all policies, procedures and decisions regarding incoming, continuing, and inactive (Leave of Absence) students and makes judgments regarding all administrative materials and situations pertaining to all continuing students as it relates to solving their advising needs, ensuring students understand their graduation requirements, helping them select appropriate classes, and providing other academic assistance. The Advisor position is also responsible for the development and continuous improvement of advising programs for incoming and continuing MBA, MSA, MSIS, and other graduate students.

This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The Fowler College of Business (FCB) consists of one school and four academic departments (Charles W. Lamden School of Accountancy, Finance, Management Information Systems, Management, and Marketing), a Dean, an Associate Dean for Academic Affairs, Associate Dean for Research and Strategic Initiatives, an Assistant Dean for Student Affairs, a College Operations Manager, a Director of Marketing & Communications, a Director for Graduate Programs, a Director for Undergraduate Programs, a Director for Assessment, a Director for the Career Management Center, and a Managing Director for the Wendy Gillespie Center for Advancing Global Business.

The FCB Graduate Programs is responsible for implementing all policies, procedures, and decisions regarding currently enrolled FCB Graduate students (550) and the recruitment, retention and graduation of FCB Graduate students to the on-campus programs. Graduate Programs provide and coordinate all academic and informational advising for prospective and current students in the FCB Graduate Programs. Staff in the unit are under the supervision and strategic direction of the Graduate Program Director.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.

Key Qualifications

Ability to advise students individually and in groups on complex student-related matters.

Professional experience in recruiting prospective students for admission to a university and/or an academic program.

Experience explaining and interpreting academic policies governing a public or private university either in person, on the phone or via email.

Ability to interact effectively with students, parents, faculty, and staff.

Two years of experience working in a college or university’s admissions, advising, evaluations, registrar, or other student service-related office is preferred.

Experience using MS Office Suite (or Google Workspace) and familiarity with web-based applications.

Flexibility, and attention to detail are required.

Ability to manage multiple tasks.

Must maintain confidentiality of student information and records.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $4,610 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation.

CSU Classification Salary Range: $4,610 - $6,556 per month.

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community.

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here .

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on April 24, 2024. To receive full consideration, apply by April 23, 2024. The position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here .

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tina Deesen at tdeesen@sdsu.edu

Advertised: Apr 10, 2024 (9:00 AM) Pacific Daylight Time

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