Residential Aid, Residential Services

Description

ABOUT US

Sanctuary for Families is New York’s leading service provider and advocate for survivors of domestic violence, sex trafficking and related forms of gender violence. Every year, Sanctuary empowers thousands of adults and children to move from fear and abuse to safety and stability, transforming lives through a comprehensive range of services. We provide a range of wrap-around services to help survivors rebuild their lives in the aftermath of abuse, and work to end gender violence through three key strategies: direct services, outreach and training, and systems-change advocacy. Our services are available in 11 locations throughout New York City.

POSITION OVERVIEW

This Residential Aid position works the overnight 12am (midnight) to 8am shift 5 days a week. The Residential Aid ensures that the participants of the transitional shelter are safe, monitors access to the facility, maintains an accurate count of the number of people in the facility, provides hourly tours of the facility, and maintains confidentiality of the facility. 

RESPONSIBILITIES

•  Maintains a safe and secure environment for clients, staff, and visitors.
• Distributes information to residents regarding program rules and regulations.
•  Ensures compliance with program safety policies and procedures.
• Screens incoming visitors to the facility by means of identification verification.
• Provides conflict resolution.
• Conducts monthly apartment inspections.
• Monitors fire safety alarm panel and respond to facility emergencies.
• Maintains a logbook of facility activities.
• Conducts hourly tours of the facility to ensure its safety.
• Answers and transfers incoming calls.
• Prepares Incident/Accident and FYI reports for emergencies and violations of rules and/or regulations.
• Responds to security emergencies.
• In the absence of maintenance staff, sweeps the entry area, courtyard, and front of building as needed.
• Performs any other department or agency-related duties or special projects as directed.

Requirements

• High school diploma or equivalency, prior security law enforcement experience preferred;
• Previous experience working in a shelter setting with families preferred;
• F-80 and Security Guard License strongly preferred. 
• Strong interpersonal skills;
• Good verbal and writing skills;
• CPR and First Aid certified or eligible;
• Possess or able to obtain NYS Security Guard License within Six months of the hire date. 
• Possess or able to get an F-80 Certification; within six months of the hired date.
• Calm during crisis;
• Familiarity with Microsoft Office, including Outlook, Excel, and Word
• Ability to speak Spanish is a plus.

Budgeted Salary: $20.00 - $20.00 per hour

Work position is currently in person; must be able to meet job location schedule obligation. 

Vaccination Policy: Proof of vaccination or proof of 1st dose with scheduled 2nd dose within 30 days is required.

Benefits:

•     Health, Dental and Vision Insurance 
•     Employer-paid life insurance 
•     Employer retirement contribution
•     Paid time off
•     Flex spending account 
•     Student loan assistance
•     Tuition reimbursement program
•     Gym reimbursement program  
•     Employee Assistance Program
•     Wellness Program & rewards

All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristics, marital status or domestic violence victim status, and other categories protected under Federal, New York state or New York city laws. Sanctuary for Families follows the requirements of the Human Rights Law including with regard to non-discrimination on the basis of prior criminal conviction and prior arrest.

People of color, trans and gender non-conforming people, people with disabilities, and survivors of gender-based violence are strongly encouraged to apply.

We recognize that the safety, healing and self-determination of survivors of domestic violence and related forms of gender violence is at the intersection of racial, gender, economic, immigrant, LGBTQ , and disability justice, as well as many other critical issues. In order to realize our mission, Sanctuary strives to center DEI principles at every level of the organization and continues to deepen that commitment.