Director of Admissions
Job Posting for Director of Admissions at SandstoneCare
Position: Director of Admissions
Location: Denver, CO (In- Person)
Job Type: Full Time
Reports To: VP of Admissions
Work Environment: Call Center / Treatment Center
Pay Range: $95,000-$120,000
Position Overview:
Are you a leader who can inspire and motivate a team of admissions professionals? Do you have a passion for helping people access quality care and recovery services? Do you have a vision for creating and implementing innovative solutions to grow and improve the admissions process?
If you answered yes to these questions, then you might be the perfect fit for the Director of Admissions role at Sandstone Care.
Sandstone Care is a leading provider of addiction and mental health treatment for adolescents and young adults. We have a network of facilities across the country offering a range of programs and levels of care.
As the Director of Admissions, you will be responsible for overseeing and managing the admissions department, which is the first point of contact for our clients and their families. You will work closely with the Vice President of Admissions and the Admissions Operations Manager to ensure that the department meets its goals and delivers an exceptional client experience.
You will also collaborate with the Business Development team to foster strong relationships with referral sources and increase referral volume and conversion rates.
As the Director of Admissions, you will have the opportunity to:
- Lead and support a team of Admissions Managers, who supervise the Admissions Coordinators, Admissions Operations and Clinical Operations, Training Personnel, and Admissions Receptionists
- Design, implement, and manage the admissions department’s workflows, systems, and procedures, using data analysis and quality assurance to monitor and enhance performance.
- Contribute to growing key performance indicators (KPIs) for the admissions team, such as conversion rate, answer rate, daily activity, and time to admission.
- Coordinate with other departments to ensure safe and timely access to care for clients.
- Identify areas of improvement and forecast potential challenges, implementing solutions as needed.
- Support recruitment efforts to hire and retain competent and trained staff.
- Work closely with all members of the team to foster positive working relationships.
- Maintain good public relations with families, referral agencies, and other community resources.
- Express ideas clearly, concisely, convincingly, and effectively when addressing an audience.
- Exercise good judgment and emotional stability in evaluating situations and making decisions, even under pressure.
- Participate in committees, professional meetings, and staffing as necessary.
- Serve as a liaison between Admissions and Business Development, fostering a strong relationship and ensuring smooth communication and collaboration between the two departments.
- Follow business development referrals through the pipeline to intake, ensuring a seamless transition and exceptional client experience.
- Work closely with and provide coaching and feedback to higher-level admission coordinators who process business development referrals, helping them improve their performance and achieve their goals.
- Collaborate with Business Development to identify opportunities for improvement in the referral process and implement solutions to enhance efficiency and effectiveness.
- Communicate regularly with Business Development to provide updates on referral status and address any issues or concerns.
- Assist in the development and implementation of strategies to increase referral volume and improve conversion rates.
- Represent the Admissions department in meetings and discussions with Business Development, providing valuable insights and contributing to strategic planning efforts.
- Perform other duties as assigned.
Qualifications:
- Bachelor's degree in a related field (master's degree preferred)
- Minimum of 10 years of experience in behavioral health admissions or a related field
- Minimum 6 years in a supervisory role related to behavioral health admissions or a related field.
- Proven record of successful leadership and management skills, with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills
- Experience working in a fast-paced, high-pressure environment.
- Knowledge of CRM systems and workflow optimization
- Ability to think creatively and strategically.
- Strong problem-solving skills
- Commitment to the mission and values of Sandstone Care
The Perks:
As the Director of Admissions at Sandstone Care, you will enjoy a range of benefits that will help you thrive in your personal and professional life. Here are some of the perks you can expect:
- Flexible and Unlimited PTO: You deserve a break from your hard work. That’s why we offer generous and flexible paid time off (PTO) and floating holidays. You can take as much time as you need to relax, recharge, and pursue your personal interests, without worrying about quotas or limits.
- Robust Employee Assistance Program: Your well-being is our priority. That’s why we provide you with free access to a variety of services that will enhance your mental, emotional, and physical health. You can get counseling, legal consultations, financial planning, and wellness coaching whenever you need them, at no cost to you.
- Continued Education and CEU Support: You are a lifelong learner who wants to stay on top of the latest research and best practices in your field. That’s why we cover the costs of your continuing education units (CEUs) and provide you with ample opportunities to learn and grow. You can attend workshops, seminars, conferences, and online courses that will help you advance your skills and knowledge.
- Collaborative and Supportive Community: You are part of a tight-knit and supportive community of team members who share your passion and vision. You will work in a positive and collaborative environment where you can exchange ideas, learn from each other, and celebrate your achievements. You will also have access to regular supervision, feedback, and coaching to help you reach your full potential.
Compensation and Benefits:
As the Director of Admissions at Sandstone Care, you will not only enjoy a rewarding and fulfilling career, but also a generous and competitive compensation package that includes:
- Compensation: Earn a salary of $95,000-$120,000 per year, based on your qualifications and experience. You will also be eligible for performance-based bonuses and incentives.
- Comprehensive Health Coverage: Choose from a range of premium medical, dental, and vision plans that suit your needs and budget. You and your family will have access to quality health care services and providers, with low deductibles and copays.
- Financial Security: Protect yourself and your loved ones from unforeseen events and expenses. We provide 100% employer-paid short/long-term disability and life insurance, as well as flexible spending accounts and health savings accounts.
- Retirement Planning: Plan for your future with our 401k program, which offers up to a 5% match from us. You’ll have the opportunity to save and invest for your retirement goals, with a variety of options and guidance from our financial advisors.
At Sandstone Care, we value and support you as a professional and as a person. Join us, and let’s work together to make a positive impact in the lives of our clients and our community.
Salary.com Estimation for Director of Admissions in Denver, CO
$127,840 to $180,845
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