Training & Center Manager, Sales Area Americas

Sandvik Coromant in Mebane, NC is looking for

Training & Center Manager, Sales Area Americas

Location: On-site at Mebane, NC

If you are customer-focused and have a passion for excellence, with a background in the tooling & machining industry, Sandvik Coromant wants to speak with you about this exciting Training & Center Manager opportunity!

SANDVIK COROMANT is the world’s leading supplier of tools, tooling solutions, and know-how to the manufacturing industry. Our customers, which include major manufacturers within aerospace, automotive, medical, energy and general engineering, rely on us to provide the highest level of knowledge, service and support to help them achieve their goals for productivity and profitability. With extensive investments in research and development, we bring game-changing technologies and solutions to a dynamic industry driven by a demand for constant innovation. We have 8,000 employees and are represented in 130 countries, uniquely positioning us to set the industry standard for high technology manufacturing now and for the future. Sandvik Coromant is part of the business area Sandvik Machining Solutions within the 150-year old global industrial group Sandvik.  New opportunity awaits, as we enter the future of manufacturing. And we want you to be part of our journey!

Key performance areas

Responsible for managing three centers in the SAA region, this role is an integral part of the global knowledge and centers management team. As a line manager, oversee trainers and center technicians in the US and center managers in Mexico and Brazil.

Key Responsibilities

• Leading change management initiatives and proactive maintaining updated business plans for each Sandvik Coromant Centers in SAA along with the Sales Cluster Managers.
• Prioritize activities in the centers with a focus on ROI, SoW growth, and utilization.
• Implement a Lean way of working to optimize efficiency.
• Keep all centers clean and tidy using a 5S approach.
• Planning, developing, and coordinating events, customer projects, and training for both internal and external clients.
• Ensure that SAA Sandvik Coromant centers, activities, and promotional materials align with company strategy and branding guidelines.
• Preparing budget proposals, establishing budget control systems, and managing expenditures according to budget allocations.
• Recommending necessary equipment and resources for the centers.
• Coordinating customer invitations, registrations (both advanced and on-site), and conducting post-event evaluations and quality follow-ups.
• Always approach your work proactively, asking "how can I contribute to sales?"
• Ensure excellent Customer Experience both virtually and physically through our training and center activities.
• CoroPak execution for SAA.
• Accountable for the performance and utilization of all Sandvik Coromant centers in Sales Area Americas based on agreed KPIs.
• Collaborate with the SAA Marketing team to develop solid communication plans promoting centers, trainings, and events.
• Develop, execute, and follow up on training and center activities aligned with local business plans and objectives.
• Utilize resources from the SAA Training & Center team to support new offer introductions in collaboration with OMRD and Sales.
• Support customer projects and new business opportunities by working closely with Customized Solution, Sales, and Offer Implementing managers.
• Share best practices with other centers and Sandvik Coromant Academy to drive efficiency.
• Gather feedback from customers, channel partners, and stakeholders for continuous improvement.
• Ensure planned activities are within budget and maintain sustainable cost control.
• Actively contribute to the Knowledge & Center Management team.
• Initiate quarterly meetings with Sales Cluster Management teams to focus on LBP execution and SoW.
• Collaborate with the Americas Field Marketing team on strategy creation and execution.
• Conduct employee evaluation and performance management aligned with HR objectives.
• Embrace digital approaches in training, center development, and internal/external collaboration.
• Continuously seek new skills and knowledge to support business results and improvement.
• Uphold Sandvik Core Values, Code of Conduct, and Safety culture in all dealings.
• Value supporter/ Driver of technical skill set of the Coromant employees - Secure/ Support technical competence level due to technical trainings for employees.
  
  

Your profile

• A minimum of 5yrs of relevant experience in metal cutting and machining processes
• A minimum of 5yrs experience from sales or providing business and technical trainings
• Sales or Marketing experience focused on brand building and/or customer experience.
• A proven track record of delivering results and managing change and relationships.
• Knowledge and experience of managing customer relationships.
• Experience from leading projects
• Proven track record in delivering good business results.
• Requires experience in Microsoft Office, Dynamics, social media channels.
• Fluent in English
  
  

Other required competencies:

• Lead by example with high energy and a proactive approach.
• Drive change enthusiastically and with a positive attitude.
• Demonstrate strong leadership and sales management capabilities.
• Exhibit a sharp business sense and a results-driven mindset.
• Possess deep expertise in metal cutting and manufacturing processes.
• Understand our brand's marketing strategies thoroughly.
• Excel in project management.
• Conduct effective business and technical training.
• Collaborate effectively across functions in a global setting.
• Demonstrate strategic planning skills and effective tactical execution.
• Uphold strong integrity and lead others by example.
• Communicate effectively with various stakeholders.
• Embrace digital technologies and approaches.
• Build strong interpersonal relationships.
  
  

Benefits

Sandvik offers a comprehensive total compensation package including a competitive benefits package of health, dental and disability insurance, and a 401(k)-retirement savings plan. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement.

How To Apply

For immediate consideration, please visit www.sandvik.com/careers to apply for the Training & Center Manager, Sales Area Americas position Job #R0067396. We look forward to receiving your application.

Sandvik Coromant is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at hrsupport.us@sandvik.com. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.