IT Technician

About Us

Sandy's Racing | Gaming is located in Ashland, Kentucky. We are fun, engaging, rewarding and our goal is making Sandy's Racing | Gaming the Tri-State's newest and most exciting entertainment destination, featuring slot-like games, an all-new Sportsbook betting lounges, unique dining and live entertainment! #ALL IN.

Our work environment includes:

• Growth opportunities
• Lively atmosphere
• Company perks

Sandy's Racing | Gaming is currently seeking a Marketing Associate to play a critical role in providing a wide range of administrative support to the Marketing Department.

Position Summary

The IT Technician is primarily responsible for the support of the IT infrastructure, including administration, maintenance, user support, modifications, and upgrades to ensure maximum uptime for all IT related services. The IT Technician is also responsible for on-site support for business network systems (ex: servers, firewalls, access points, switches, PCs, printers), Phone System, Audio/Video integration, Point of Sale system, Copiers, and Security equipment as needed. The IT Technician will protect our critical systems and assets, build solutions, and implement new software and hardware as needed.

Expectations

• Enthusiastically support SANDY’S ‘ALL IN’ Mission, Vision & Values.
• Establish a positive, fun-filled atmosphere that provides value for all customers and co-workers.
• Maintain a punctual attendance record.
• Stays up to date on upcoming SANDY’S events and promotions.
• Stays up to date with technology standards related to cyber security, IT standards, etc.

Responsibilities

• Foster an environment that embodies Sandy’s #ALL IN philosophy by creating a fun-filled, entertaining atmosphere. Enthusiastically promote Sandy’s culture of offering superior guest service and actively building long-lasting guest relations.
• Foster an environment that embodies Sandy’s philosophy by creating a fun-filled, entertaining atmosphere.
• Works closely with the Systems Administrator, HHR manager, vendors, suppliers, and Team Members to plan, coordinate, execute, and monitor assigned projects such as HHR machine installations, moves, conversions, modifications, and upgrades.
• Support of daily IT needs.
• Supports the VMWare server infrastructure to include maintenance, upgrades, database management, and server integrity to maintain a high level of performance.
• Maintains accurate records of spare parts such as PCs, monitors, tools, A/V equipment, etc.
• Maintains up to date knowledge of industry-related products and services.
• Must be able to communicate complex technical situations in terms understandable to guests and/or other Team Members.
• Performs other duties as assigned.

Education & Experience

• 1 years’ IT work experience
• High school diploma or GED required.
• Relevant work experience preferred; VMWare, CommVault, SQL, Fortinet network devices, etc.
• Windows Server management includes Active Directory, DHCP, DNS, Group Policy Management, etc.
• Prior experience in a gaming environment is a plus.
• Working knowledge of network protocols, public/private network/internet access

Equipment, Software & Tools

• Proven proficiency using Microsoft Office applications (Outlook, Excel, Word).
• Must be able to use tools such as drills/screwdrivers, wrenches, and pliers.
• Familiarity with Audio/Video systems is a plus.
• Familiarity with POS systems is a plus.

Licensing & Certifications

• Must be able to acquire and maintain applicable Kentucky Horse Racing Commission licensing.

Working Environment

• Mainly indoor, climate-controlled areas.
• Possible exposure to cigar/cigarette smoke in smoking section(s).

Physical/Mental Requirements

• Must be able to lift and handle up to 50lbs without assistance.
• Must be able to move large objects using pallet jacks, hand trucks, dollies, and other equipment.
• Must be able to bend, crouch, kneel, reach and turn/twist for extended periods of time.
• Must be able to solve problems, organize and plan multiple projects, interpret data, and make decisions.
• Must possess strong technical and problem-solving skills.

Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g., emergencies, changes in personnel, workload, rush jobs or technical developments).

sandyscareers.com

EEOC

Job Type: Part-time

Pay: From $20.00 per hour

Expected hours: No more than 29 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Weekdays
• Weekends as needed

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Experience:

• IT Technician: 1 year (Required)

Ability to Commute:

• Ashland, KY 41102 (Required)

Work Location: In person