Behavioral Health Case Manager

Description

Position Purpose:As core members of the Sanitas medical centers care team, Behavioral Health Case Managers play a pivotal role. These professionals collaborate closely with patients to develop personalized care plans, focusing on improving well-being and aiding recovery from mental health conditions such as psychological distress, psychiatric illnesses, substance abuse issues, and other personal challenges. Conducting thorough assessments, they identify psychological and social needs, utilizing the results to assist patients in enhancing their overall quality of life and successfully reintegrating into society. Additionally, these case managers regularly visit clinics and Substance Use Disorder (SUD) facilities, ensuring the seamless coordination and monitoring of behavioral health care across diverse healthcare settings.

Summary of Duties:

Complete and maintain all documentation in a timely and accurate manner according to all federal, state and center guidelines.

Screen and assess patients for common mental health and substance abuse disorders. Facilitate patient engagement and follow-up care.

Develop and implement care plans/treatment plan including building post hospital discharge care plans.

Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate.

Guide patients in the development of skills and strategies for dealing with their diagnosis.

Building after-care treatment plans and communicating them to patients for use once they're released from treatments.

Coordinate and make appropriate referrals to behavioral health specialist for further assessment and treatment, and coordinate substance use treatment with medical treatment.

Support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment

Resolve emergency problems in crisis situations.

.Support the mental and physical health care of patients on an assigned patient caseload. Closely coordinate care with the patient’s medical provider and, when appropriate, other mental health providers.

Participate in regularly scheduled (usually weekly) caseload review with the behavioral health case manager supervisor and communicate resulting treatment recommendations to the patient’s medical provider.

Identify and communicate resource needs for behavioral health services within the visited facilities. Advocate for necessary resources to support the effective delivery of behavioral health car

Conduct on-site visits to follow up on patients receiving behavioral health care, gathering insights into their progress and addressing any emerging needs. This includes coordinating with healthcare providers at the facilities to optimize patient outcomes.

Collaborate with a variety of health professionals in the patient’s circle of care including but not limited to primary care providers, care nurses, care coordinators, community health workers, psychiatrists, and other mental health professionals and specialists to ensure a comprehensive continuity of care.

May performs other duties as assigned

Qualifications

Education and Experience:

Bachelor's or Master Degree in social work or any related field

Job related vocational coursework - certification in addiction medicine

One Year job experience

Licenses and Certifications: BLS Certification

Knowledge, Skills and Abilities

Relevant experience or any other job-related vocational course on brief psychotherapy techniques

Flexible schedule weekdays and weekends

Ability to travel to an assigned region

Excellent oral and written communication skills

Ability to show empathy and compassion

Able to establish and maintain effective working relationships with mentally or emotionally disabled persons and their families.

Languages: English/Spanish

Environmental Conditions:Air pollution, Climate change

Physical Demands:While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is subject to environmental conditions; protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
Employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking order.

Supervisory Responsibilities : None

Relationship to Data:Prepare weekly reports of patients active in caseload

Organizational Relations
Internal:Behavioral health case manager lead - Purpose: Work in tandem with the BH case manager supervisor to staff cases enrolled in the program, maintain program protocol and ensure patient satisfaction- Frequency: weekly

External :Transition of care and disease management program purpose:Work in collaboration with care coordinators and nurses to ensure medical conditions are addressed with a holistic approach. Frequency: Daily

This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the company. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder’s responsibility.