Risk Manager USA

Description

Sanitas is a global healthcare organization expanding across United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.

Position Summary

The Risk Manager shall report directly to the USA Chief Executive Officer, Audit Committee, or Global Chief Executive Officer. The role’s primary responsibility is to design, implement, and execute the Enterprise Risk Management Program (ERM). The role leads the enhancement and development of the control environment within Sanitas and all its affiliates. This role will be stepping into an ERM framework at its initial stages, leveraging existing momentum to advance the ERM governance structure, develop ERM policies and practices, build new systems and tools, and integrate ERM processes. The role finds the balance between controls and efficiency; its work heavily focuses on adding value to the operation; therefore, it is seen as a competent consultant and advisor. The role works closely with department leaders to accomplish a core assurance program spread throughout the organization. The role efficiently implements the ERM program by creating automated tools and data analytics to accomplish 100% assurance, practical monitor tools, and early detection methodologies with limited resources. 

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Provide leadership, innovation, management, guidance, and support necessary to build, integrate, and optimize the operation of a comprehensive enterprise risk management framework aligned with Sanitas USA strategies and business objectives.

Develop, and be instrumental in directing and implementing, the organization’s Enterprise Risk Management architecture and set of tools, practices, and policies to identify, evaluate, mitigate, and monitor Sanitas USA risks.

Work at all levels of Sanitas USA, from business unit employees to executive management and the C-Suite to establish an ERM program that provides clear and replicable methods of knowing, assessing, and discussing opportunities and risks across all of Sanitas operations and functions. 

Directly supports establishing and implementing the company’s Enterprise Risk Management reporting process, which includes monitoring and assessing the associated enterprise key risk indicators and thresholds. 

Provide risk management consultation and effective challenge over Risk domain and line of business subject matter experts as part of risk appetite monitoring, breach response, and reporting process.

Act as an independent advisor for leaders and associates by facilitating the risk assessment process of high-risk areas and processes to address the significant risks within the process.

Prepare risk documentation and synthesize risk data into meaningful reporting, tailored to various organizational audiences and levels.

Develop efficient processes to execute controls using data-gathering software and/or robotic process automation (RPA) like Python, SQL, Java, Power BI, Excel Power Query, Tableau, and Google Looker.

 Coach, mentor, or train others and teach coursework as subject matter expert.

 Participate in enterprise-level emerging risk identification, research, assessment, periodic scenario analysis/risk modeling, monitoring, and reporting.

Participate in risk assessment on new projects, products, mergers and acquisitions, any other relevant addition or modification to the Sanitas USA products and services, and the organizational structure.

Design, structure, and manage a comprehensive insurance program to transfer the risk above the risk appetite defined by the Risk Committee. It includes managing the relationship with brokers and carriers, processing claims, and negotiating renewals. 

Design, implement, and execute the Business Continuity Plan (BCP) for Sanitas USA and all its affiliates.

 Work in close liaison with the Keralty Risk Department to create synergies between countries. 

 Other duties may be assigned

Supervisory Responsibilities

        This position supervises an interdisciplinary team remotely. (oanalysts Staff) 

Qualifications

Education/Qualifications:

Bachelor’s degree required, major in Economics, Statistics, Engineering or Business Administration

 Master’s degree required.

 Related professional certification such as CISA, CISSP,CIA, CRM, CHRM requuired.

Experience:

Minimum of ten (10) years of prior relevant experience working on a second or third line of defense (Risk Management, Compliance, or Internal Audit) or providing consulting services for control environment evaluation, design, or implementation.

Minimum of ten (10) years of relevant experience working in Healthcare, Banking, Insurance, or any other heavily regulated industry.

Prior significant experience in supervising and overseeing high-performance teams is required.

Software:

Proficient with Microsoft Office Suite, including but not limited to advanced Excel.

Proficient in data visualization tools, Power BI, Tableau, Google Looker or similar

Skillful coder, especially managing big databases and building statistical and analytical models using Python, Visual Basic, Java, SQL, or any other data-focused language.

Language:

Bilingual fluency in English and Spanish is required.

Knowledge, Skills, and Abilities:

Ability to communicate complex issues to non-technical stakeholders.

Ability to work independently and manage multiple priorities.

Knowledge of regulatory requirements and industry best practices.

 Superior understanding and appreciation of control environment, best practices and state-of-the-art models.

Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards/dashboards. 

Ability to break-down a complex problem into components, solve them using data analysis, process knowledge, and risk/control knowledge, and/or robotic process automation (RPA)

 Ability to communicate data analysis, issues and control recommendations with transparency and integrity

 Strong written and verbal communication skills that deliver quality, actionable, and impactful feedback to management on potential control issues and solutions to close gaps. 

Significant experience reporting to the C-suite and Board of Directors.

 Experience working in an international group would be a plus.

Ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner.

Strong analytical skills, particularly in regard to assessing the probability and impact of an internal control weakness.

Enthusiastic and self-motivated, with a keen interest in learning; effective under pressure and willing to take personal responsibility/accountability

Unquestionable and impeccable ethics and integrity.

Comfort in both business and technical discussions. Ability to influence and communicate effectively across all levels and teams to achieve mutually beneficial outcomes.

 Excellent judgment in distinguishing issues requiring communication to executive management and the Audit Committee from issues needing to be mitigated by local management.

Skilled at thriving in a fast-paced, deadline-oriented environment and motivated to take the initiative to understand the business and processes.

 Ability to manage a dispersed team of employees.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is subject to environmental conditions; protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level. 

This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the company. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder’s responsibility.