Admissions Director

Join the Mecklenburg Health and Rehabilitation team today- we are looking for an extraordinary, assertive and experienced Admissions Director! 

Job Summary: Manages the admissions process for prospective and incoming residents requiring transitional rehab services or long term care and ensuring the highest level of customer satisfaction.

Duties & Responsibilities

• Participate in Marketing Mecklenburg Health and Rehab within the hospitals by developing working relationships with discharge planners, physician practices, home health agencies, etc.
• Proactively reaches out to and responds to inquiries from hospital discharge planners, families, and other referral sources
• Serves as the initial liaison with residents and families on facility services and issues
• Interviews residents or residents’ representative to obtain necessary personal and financial data to determine eligibility for admission
• Conducts tours of the skilled nursing facility/rehab area. Develops presentations and events aimed at community education and awareness on healthcare specialty programs and services. Maintain a model room and update marketing materials for facility social media and various advertisements. 
• Assigns accommodations for new admissions related to nursing care needs, resident and residents’ family’s preference, availability of space, and other information.
• Ensure all admissions paperwork is completed thoroughly, accurately and on a timely basis. Informs prospective residents of their responsibilities, rights, and all benefits.
• Maintains records of admissions and discharges and compile occupancy census data. Participate in meetings to alert appropriate staff members of projected admissions, room changes, discharges, and appointments/tours.
• Maintains knowledge of Medicare & Medicaid regulations to ensure services are in compliance with professional boarding standards, state and federal regulatory requirements.

Required Qualifications

• Bachelor’s Degree in Business and/or healthcare related field preferred, but not required. 
• 3-5 years of experience in a related Admissions/Marketing or business development position within or related healthcare setting Strongly preferred 
• Excellent customer service skills, personality and drive!