Position Purpose: The Restaurant Floor Supervisor will be in command of overall operations of the restaurant in absence of the GM or AGM. This position requires an established restaurant professional with the ability to lead, uphold guest satisfaction and maintain integrity of the business on full time basis based on hours of operations of the restaurant. Respect to all contacts is paramount in this role.
Key Responsibilities/Accountabilities:
Supervisory:
Supporting dining room staff by making sure the restaurant is always aesthetically pleasing and accurately representing our brand
Direct, implement and maintain a service and leadership philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service
Maintain a safe and sanitary work environment for all associates and guests
Presence on the floor during meal periods and ensure adequate coverage
Ensure all side work is done on a daily basis
During shifts, ensure that guests are satisfied by assisting with service, seating, and communication with the kitchen
Provides associates with the tools and equipment they need to do their jobs.
Consistently creating memorable experiences by personalizing service
Creating relationships with our regular guests to retain their loyalty
Performing duties in a timely manner adjusted to the business volume
Administrative:
Cash registers – opening and closing counts
Keeping inventory of restaurant items
Enter notes from the completed shift in Avero (voids/comps/staff notes etc.) and report and existing issues that are not resolved to the rest of the management team
Minimal Essential Requirements:
The ability to work as part of a team, and personal cleanliness.
Very basic food handling, preparation, and cleaning skills are welcomed.
Time management and ability to work under pressure to manage high volume of production.
Active listening and learning skills.
Reading and speaking comprehension skills
Discipline to follow set standards.
Ability to lift up to 25lbs.
Job Type: Full-time
Pay: $75,000.00 - $85,000.00 per year
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Experience level:
1 year
Shift:
Day shift
Evening shift
Morning shift
Weekly day range:
Monday to Friday
Weekend availability
Ability to commute/relocate:
Hampton, NY 11968: Reliably commute or planning to relocate before starting work (Required)
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