Food Server - La Casa Sena

Position Summary: Our Servers create a great dining experience for our guests by greeting them and presenting them with a menu and explaining specials, providing information to help them make their food and beverage selections, taking their orders correctly and being attentive to their needs throughout the meal.

Requirements:

Must meet age requirements of 19 years,

Must have Valid Food Handler Certification

Must have Valid Alcohol Server Certification

Must have valid/unexpired Identification to work in the United States

Essential Job Functions & Responsibilities:

• Welcome guests and help them select food and beverages by presenting menu, offering cocktails or other beverages, explaining menu items and answering preparation and ingredient questions
• Learn the wine and cocktail list and describe them for our guests. Stay up-to-date on any changes
• Transmit orders to the bar and kitchen correctly
• Serve orders by picking up and delivering quickly, including condiments and other accompaniments as needed
• Respond to any additional requests, refill beverages, be alert to guest's spills or other special needs throughout the meal
• Upsell bottled water, desserts, after dinner drinks
• Maintain professional restaurant image, including superior sanitation and cleanliness controls
• Maintain table setting by removing courses as completed
• Issue bill, accept payment, return change or credit card and signature slip to guests
• Work with a diverse set of co-workers as a cohesive team
• Attend all mandatory in-house trainings including Alcohol Service and Harassment
• Follow cash handling and payment procedures

Qualifications & Characteristics

• Must be at least 19 years of age
• Friendly and helpful attitude and a commitment to provide excellent customer service
• Impeccable integrity, honesty and trustworthiness
• Proficiency in the following restaurant functions: sequence of service, alcohol service and drink preparation, sanitation, company policies and procedures
• Ability to contribute to a positive team environment
• Strong organizational skills and time management skills
• Exceptional listening and communication skills, including the skills necessary to deal tactfully and professionally with guests, other employees and restaurant management
• Computer proficiency and technical aptitude with the ability to use POS systems
• Must have, and maintain, a New Mexico Alcohol Server permit and the New Mexico Food Handler permit
• Ability to arrive on-time and work shifts as scheduled
• Hours may vary and you must have flexible availability to work nights, weekends and holidays
• Previous experience is a plus