What are the responsibilities and job description for the Food and Beverage Manager position at Santander?
Position Summary:
The Food & Beverage Manager will administer, manage and control the total
operations of the food and beverage division to include quality preparation, prompt
and courteous service, efficient administration and profitability in all outlets.
Core Responsibilities:
• Efficiently supervise, guide and train all supervisor and associate level employees in the
food and beverage discipline, ensuring associates are covering all hours of every shift to
ensure constant supervision of each department.
• Schedule, evaluate and direct all food and beverage personnel, including providing
disciplinary action if necessary.
• Ensure appropriate inventory of supplies and materials needed for associates to perform
their jobs.
• Establish and review performance standards in food preparation, purchasing and
production to ensure effective, controlled and coordinated efforts are achieved. Ensure
safe food handling protocols are followed at all times.
• Monitor and coordinate effective sanitation, cleanliness and organization efforts in food
and beverage areas.
• Establish and review liquor procedures to ensure adequate security and accountability.
• Act in concert with hotel management team and property General Manager, including in
monthly meetings, property MOD programs, weekly staff meetings, and monthly
inventories.
• Drive financials through creation of menus, specials and promotions, as well as
maintenance or decrease in food cost and awareness and adherence to staffing levels
throughout the food and beverage areas of the hotel.
• Coach and counsel associates.
• Other duties as assigned to ensure effective operation of the overall hotel.
Knowledge, Skills, and Competencies:
• Prior experience in Food and Beverage leadership role, with proven record of success
• Knowledge of federal, state and local laws and regulations as it relates to food and liquor,
ensuring food and beverage staff have all been trained in responsible alcohol service.
• Strong business communication and presentation skills, both verbal and written
• High work ethic and self-initiative
• Strong computer skills in Microsoft Suite
• Some travel may be required
• Regular attendance according to established guidelines
• May be required to work varying schedules to reflect the business needs of the property
• Must possess basic computational ability
• Focus and maintain attention to tasks, and complete work assignments on time despite
frequent interruptions
• Ability to maintain excellent relationships with staff and maintain staff and guest
confidentiality at all times
• Ability to participate in, and at times lead departmental team meetings
Physical Requirements:
• Sit, stand and walk for varying lengths of time
• Lift approximately ten (10) pounds
• Good communication skills, both written and verbal
• Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing,
listening and hearing ability and visual ability
• Must have finger dexterity to be able to operate office equipment such as computers,
printers, multi-line phone, filing cabinets, photocopiers and other office equipment as
needed
This job description is not an exhaustive list of all job functions that are required of an employee
in this position. Therefore, other duties may be asked of an employee in this position from time
to time