SAP Litmos Marketing Coordinator

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

Company Overview

SAP SuccessFactors
The experience economy has changed the way businesses compete – what you deliver is only one part of why people buy from you, work for you, and connect with your brand. Today, the total experience you offer drives customer and employee decisions and defines their loyalty. Today, good experiences are table stakes, and it takes great experiences to deliver differentiation, engagement, profitability and lasting growth. Today, you can’t hide mediocrity, because anyone can easily find detailed critiques of every slip or setback. And today, expectations are higher than they’ve ever been…until tomorrow. That’s why “employee experience” is a phrase that’s driving conversations throughout the HR category and across businesses – it’s a priority because of the impact experience has on engagement, retention, and the bottom-line. SAP SuccessFactors is introducing human experience management – or HXM – to entirely reinvent the entire employee experience, and equip organizations to create the kind of engagement that delivers consistent and measured improvement in performance.

SAP Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, SAP Litmos offers the world’s easiest-to-use LMS – SAP Litmos Training – and a comprehensive course library – SAP Litmos Training Content. Thousands of companies trust the solutions to centralize and deliver transformative training to employees, customers, and partners. Acquired by CallidusCloud in 2011, then by SAP in 2018, SAP Litmos continues to innovate award-winning learning technology and set the standard for customer experience and satisfaction. The solutions are used by more than 24 million people in 150 countries, across 35 languages.

Job Description Overview:

The SAP Litmos Marketing Coordinator will be responsible for working across the SAP Litmos marketing team to make sure crucial tasks and projects are supported, while also working with sales stakeholders to build alignment with the goal of supporting awarness, lead and pipeline generation, and revenue for SAP Litmos.

Key Responsibilities:

Responsible for reporting and data collection to enable pipeline growth. Duties include:

• Build and execute targeted inbound/outbound initiatives across the world to generate qualified leads and pipeline for the sales team.
• Manage Drift chat feature to make sure routing, sales team and playbooks are up to date
• Maintain accurate and up-to-date information within CRM on all accounts
• Manage SMC and CRM routing rules with the relevant teams
• Identify inefficiencies in the program workflow and propose new solutions (including technical and operational requirements) to address them
• Co-work with sales team to optimize internal process and output exact data
• Coordinate with sales team and support team to solve customer issue
• Meet with various internal and partner resources on exchange partner strategy, achievements, and projected results
• Create and manage marketing campaign codes to ensure codes are up to date and accurate
• Manage the process of manual interaction uploads and tracking
• Create reports for marketing and sales that focus on interactions and conversion rates.

The role requires an individual who is agile and can ramp quickly into an innovation-led, cloud/SaaS environment. The ideal candidate will have content and digital marketing experience, strong communication skills, a self-motivated drive, and the unique ability to deliver fast time-to-market with high quality.

The candidate must have:

• 1-5 years’ experience in marketing programs and/or content marketing.
• Domain expertise high tech enterprise software industry with human resources, a plus
• Proven success planning and implementing digital marketing plans
• Ability to work with multiple stakeholders and contribute to projects across multiple teams.
• Ability to execute with attention to detail.
• Must be a team player with willingness to take initiative.
• Ability to develop effective working relationships across the company, including other marketing teams and external agencies.
• Bachelor's degree in business administration, marketing or related fields a plus

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 335444 | Work Area: Marketing | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Global #LI-Hybrid