SAP Solution Lead/Advisor: SAP Success Delivery Center

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SAP Solution Lead/Advisor: SAP Success Delivery Center

SAP SDC Solution Lead primarily works closely with North America Regional and Market Unit Solution centers on qualified opportunities and is responsible for assembling the complete solution based on customer requirements obtained during a Service sales pursuit. SAP SDC Solution lead works alongside with the SDC Engagement Manager (SEM) and leads a teams of subject matter experts to deliver full-service documentation (estimates, scope documents, proposals, customer presentations) for qualified services and support opportunities.

Summary of the roles and responsibilities:

• Work closely with North America Solution center during the solutioning phase and ensure the final work products is closely aligned to market unit and customer requirements.
• Solutioning assigned deals, with high quality, within agreed SLA’s and timelines, meeting the expectations of the respective market units, the end customer
• Making optimum use of Success Delivery Center portfolio of services, solution templates with a right mix of on-site, nearshore, and offshore resources.
• Participating in pre-sales/architect capacity as needed in customer workshops to understand and finalize customer needs & scope.
• Liaising with Subject matter expert(s) from Success Delivery Center Hubs and/or the Market unit teams such as Services Delivery (consulting practices), Premium Engagement etc., to define jointly define scope, estimate efforts, schedule etc.,
• Strive to continuously improve the bid quality, resulting in less iterations and higher win rate
• Demonstrate flexibility in approach & adapt to learn new solution areas and technologies / service offerings.
• Able to build and leverage effective and efficient networks across teams

Experience/Role Requirements

• 10 – 12 years of hands-on SAP Technology or Functional consulting or pre-sales experience.
• 2 – 4 years of solid SAP product & solution skills with certification in the relevant area of expertise i.e., S/4HANA Functional or Platform or Integration Technologies.
• Solution Architecting skills in relevant SAP domain / Industry and experience in driving customer workshops.
• Knowledge about SAP Activate methodology, SAP Model company will be an added advantage.
• Good understanding of SAP Integration technologies and Extensions will be a plus
• Overall application/module architecture knowledge is desirable to comprehend customer needs & solution suitably.
• Excellent verbal, written communication skills, presentation skills and ability to work effectively in international/global delivery setup and virtual teams.
• Analytical and solution-oriented thinking, Strong customer focus, Networking skills.
• Bachelor’s degree in Business, Engineering, Economics or related field, or equivalent work experience required. (Full Time)
• Proficiency in all Microsoft applications (Word, Excel, Outlook, PowerPoint).
• Certification in relevant SAP Skill areas or IT domain
• Strong communication / interpersonal abilities need to manage conflicting expectations from different areas and stakeholders

About the Team:

Success Delivery center (SDC) is an integral part of SAP’s Cloud Success Service and operates through 18 centers globally. SAP SDC is responsible to deliver SAP’s portfolio of services to help customers realize the maximum value from SAP solutions and continually guide their plan for better results and experience. Success Delivery center leverages the Engagement Management function aligned by regions and market unit to support services sales for deal execution and solutioning of bids. The primary objective is to adequately leverage committed cost offerings, factory services, global deliver capabilities and cloud delivery models during the solutioning process.

We are looking for a Solution Lead/Advisor to support North America region with proficiency in S/4 HANA (Digital core) and Cloud Technologies with strong technical or functional expertise.

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive environment – apply now.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 345915 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 100% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - USA #LI-Hybrid