Finance Operations Manager

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

Location:  Miami, FL (and various client sites nationwide)

Purpose and Objective: 

SAP America, Inc seeks a Finance Operations Manager at our Miami, FL location (and various client sites nationwide) responsible for developing a high performing team sharing common purpose.

Expectations and Tasks:

Lead teams with passion and empathy sharing common goals; improve the employee engagement by creating an atmosphere of mutual trust in a friendly and open working environment. Ensure customer success by contributing to a positive customer experience. Be accountable for effective and efficient delivery of daily operations. Own the relationship with our customers and business partners including the right level of communication, resolution of customers’ problems, and de-escalation. Improve customer satisfaction. Lead and own the initiatives to improve the operational excellence in the Cash Collections organization. Act as a role model for innovative and agile approaches. Drive process optimizations and enhance team’s productivity. Drive and embrace the change in the region of your responsibility; understand the business case for change and engage early with your team. Actively contribute/ lead initiatives related to cash collections business strategy (Best Run Cash Flow, NGBC, Cash Collections Franchise, Digital Finance. 20% travel required to various client sites nationwide.

Education and Qualifications/Skills and Competencies:

Bachelor's degree in Accounting, Law, Economics or Business, or related field of study and 7 years of experience required. The company will also accept a Master's degree and 5 years of experience.

Work Experience:

Experience must involve 5 years in the following: business acumen & knowledge of SAP’s portfolio, products and organizational structure; End-to-end knowledge and respective interdependencies related to the quote-to-cash process as well as suspension/termination process; Cash Collections processes and practices; working with or in commercial/CFO organization (customer interactions, contracting and deal approval process, Q2C, terminations); Program management skills with ability to drive complex strategic projects independently; Driving significant change to reliable business outcomes and high employee satisfaction; Global and virtual teams experience across multiple lines of businesses, geographies and cultures; SAP systems and tools including FI-AR, FI-AP, CRM, CMS, S4 HANA and similar SAP tools; and conflict resolution and generation of commercial remedies focused in cash acceleration. 20% travel required to various client sites nationwide.

Travel:  20% travel required to various client sites nationwide.

Internal use only: reference code lhrs4262

EX:OUT

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:293530 | Work Area: Finance | Expected Travel: 0 - 20% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: