What are the responsibilities and job description for the Server/Waiter position at sapori di napoli?
Overview:
We are seeking a friendly and attentive Server to join our dynamic food industry team. As a Server, you will play a crucial role in providing exceptional customer service and ensuring that our guests have a memorable dining experience. If you have a passion for hospitality and enjoy working in a fast-paced environment, this may be the ideal opportunity for you.
Responsibilities:
- Greet and welcome guests, ensuring their experience is both enjoyable and personalized.
- Take orders and serve food and beverages in a timely and efficient manner.
- Manage table settings, including ensuring cleanliness and providing additional amenities as needed.
- Maintain a high level of organization and attention to detail to ensure seamless service.
- Utilize a Point of Sale (POS) system to accurately record orders and handle cash and credit transactions.
- Maintain a clean and sanitary environment, adhering to all health and safety regulations.
- Provide excellent customer service, responding promptly to any guest requests or concerns.
- Collaborate with other staff members to ensure that all areas of the restaurant are well-maintained and that all guests receive exceptional service.
- Manage time effectively to ensure that all tables are served promptly and efficiently.
- Utilize OpenTable to manage reservations and ensure that all guests have a smooth and enjoyable dining experience.
Skills:
- Proficiency in cash handling and time management.
- Experience in the food industry with a focus on hospitality.
- Strong knowledge of customer service principles.
- Familiarity with OpenTable and POS systems.
- Ability to maintain a clean and sanitary environment.
- Excellent guest relations and communication skills.
- Experience with providing exceptional customer service in a fast-paced environment.
- Ability to work effectively in a team-oriented environment.
- Knowledge of food and beverage preparation and presentation.
Qualifications
- Previous experience in the food service industry
- Proficiency in using POS systems, including Aloha POS and Micros POS
- Strong customer service skills with a focus on guest relations
- Ability to handle cash transactions accurately and efficiently
- Excellent time management and communication skills
- Familiarity with OpenTable or similar reservation systems
Job Type: Full-time
Ability to Commute:
- Monterey, TN 38574 (Required)
Ability to Relocate:
- Monterey, TN 38574: Relocate before starting work (Required)
Work Location: In person