What are the responsibilities and job description for the Busser position at Sarabeth's PAS?
“It all began in my kitchen” – Sarabeth
Sarabeth’s began as a tiny bakery-kitchen in 1981 where Sarabeth Levine sold her preserves and baked goods. Quickly gaining popularity, the store began to serve breakfast and lunch, along with the original preserves and baked goods that landed Sarabeth’s on the map.
Today, Sarabeth’s has four locations in Manhattan and several others around the world. Renowned for our popular brunch, we have also become well admired for our take on contemporary American cuisine at dinner, lively happy hours, and private events. We take great pride in creating a memorable experience for each guest with genuine hospitality and exceptional cuisine.
The Opportunity
The Busser/Service Assistant is responsible for assisting servers with water/refilling, bussing, and running food throughout the shift. This role is responsible for making sure dishes are cleared and the tables are wiped down in a timely manner. Cleanliness and positivity in guest interactions as well as staff interactions is a must.
What You'll Be Doing
- Assist servers in providing excellent service and ensuring guest satisfaction.
- Set up and service of water, bread, and coffee.
- The ability to learn and follow steps of service. Practice effective table maintenance.
- Cleaning, clearing, and resetting tables to ensure they are ready for the next guest.
- Keep the restaurant clean, stocked, organized, and visually appealing. Maintaining health and safety regulations in all work areas and the dining room.
- Greeting every guest, you interact with in a friendly and welcoming manner.
- Offering assistance and accommodating guest requests whenever possible.
- Offering a warm farewell and thank you to every guest as they leave the restaurant.
- Immediately notifying management of any guest complaints, including any interactions with a guest that lead you to believe that the guest is not 100% happy with their visit.
Requirements:
- A minimum 1 year of busser experience in a well-rated restaurant.
- The inclination and ability to be friendly and engaging with team members and guests.
- The ability to multi-task and prioritize while remaining calm and professional in a fast-paced environment.
- Understanding of hygiene and safety rules.
- Ability to perform the physical requirements of the job, carry up to 40 pounds, walk and stand for shift duration.
- Commitment to maintaining availability that aligns with needs of the business
Sarabeth’s is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.